Aircraft Troubleshooting Engineer (Mid-level or Senior)

Company:

Boeing Commercial Airplanes is hiring for a Aircraft Troubleshooting Engineer (Mid-level or Senior) to work at our North Charleston SC or Seal Beach CA location. The Boeing Company is seeking driven problem solvers to join our Charlie Works team. Charlie Works is a specialized highly experienced and qualified Systems Engineering team dedicated to supporting Boeing products and customers globally.

Charlie Works develops industry leading diagnostic tools and proactive techniques to prevent and resolve challenging aircraft system faults and improve fleet quality and reliability. The team travels globally in support of internal and external customer requests for troubleshooting assistance proactive inspection development and troubleshooting training. With a unique combination of past aircraft maintenance experience and engineering level system analysis the team is ideally positioned to challenge the status quo and lead the industry in developing and deploying new Proactive Maintenance tools and methods to address aircraft systems and avionics issues.

Charlie Works is part of Boeing Field Service and is based with Boeing Customer Support in Seal Beach CA or N. Charleston SC. Charlie Works is currently expanding its reach and impact through a growing team and is seeking dynamic individuals to support this growth and further establish Charlie Works as an industry leader. This position is being posted for multiple locations.

Primary Responsibilities:

• Establish and maintain relationships and interactions with different internal groups to represent Charlie Works and drive cross-functional integration.

• Develop effective systematic troubleshooting workplans beyond the scope of the Fault Isolation Manual to resolve repeatable systems and avionics faults.

• Understand and apply common troubleshooting tools such as a multimeter insulation resistance meter TDR current clamp on-wing/hands-on troubleshooting scenarios.

• Perform root-cause analysis on customer logbook and component teardown information to identify common failure trends and opportunities to increase dispatch reliability.

• Work with the Boeing Customer Support team to develop validate publish and implement new and innovative proactive aircraft inspection tasks using common diagnostic tools and methods.

• Provide customer training related to common proactive maintenance and troubleshooting tools and methods.

• Effectively prepare and present technical information to internal and external customers.

• Assists senior Charlie Works specialists with troubleshooting workplan development and execution for complex/intermittent systems and avionics faults.

• Support coordination of responses to Boeing and Customer requests for troubleshooting assistance onsite tech assistance and virtual.

• Assist senior Charlie Works specialists with research and development of new/advanced diagnostic tools and methods.

• Travel for work approximately 30% of the time on very short notice to any location around the world.

Basic Qualifications:

• Bachelor of Science degree in Engineering Engineering Technology (including Manufacturing Technology) Computer Science Data Science Mathematics Physics Chemistry or non-US equivalent qualifications directly related to the work statement

• 5 years of experience developing solutions to a wide range of complex and challenging technical problems requiring ingenuity and innovation to identify unique solutions.

• 5 years of experience reading and interpreting engineering drawings and specifications (e.g. blueprint/schematic reading specification change design)

• Aircraft systems/avionics maintenance training consisting of one of the following:

  • FAA or EASA aircraft maintenance license with advanced electrical training such as

    • NCATT Aircraft Electronics Technician certificate

    • FCC General Radiotelephone Operators license

    • military electrical training

    • B2 mechanics license

  • Applied aircraft systems/avionics maintenance experience

    • Any of the aircraft maintenance training listed above

    • Previous role developing and/or performing troubleshooting workplans

    • Previous role developing and/or performing fleet reliability solutions

    • Previous role as an aircraft or electronics technician

Preferred Qualifications:

• 9 years of experience reading and interpreting engineering drawings and specifications (e.g. blueprint/schematic reading specification change design)

• 3 years of experience with avionics workshop experience troubleshooting down to sub-component (IC transistor capacitor resistor diode) level

• 3 years of experience troubleshooting airplanes using common test equipment such as a multimeter insulation resistance meter TDR current clamp etc.

• 2 years of experience with ACMS/AHM (digital) troubleshooting

• Experience developing and delivering training materials

• Background in customer and/or airline maintenance operations

• Leadership and/or project management experience.

Drug Free Workplace:

• Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay Range Summary:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Seal Beach CA

Mid-Level: $104550 - $141450

Senior Level: $128350 - $173650

N. Charleston SC

Mid-Level: $97750 - $132250

Senior Level: $119850 - $162150

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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