Data Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join our GB Operations Enablement team as a Data Analyst focused on Workforce Management. This is a strategic opportunity to use data to improve staffing efficiency optimize resource allocation and support operational planning. Youll work with modern tools like Power BI SQL and Azure Databricks and apply emerging technologies like Generative AI to solve real business challenges. This role offers a chance to make a meaningful impact while growing your technical and analytical skills in a collaborative fast-paced environment.
Position Responsibilities:
Analyze workforce data to identify trends in staffing productivity and capacity planning.
Develop and maintain dashboards and reports for forecasting and performance tracking.
Collaborate with Workforce Management and Operations teams to deliver data-driven solutions.
Extract and transform data using SQL and cloud platforms like Azure Databricks.
Communicate insights clearly to technical and non-technical stakeholders.
Required Qualifications:
12 years of experience in data analysis workforce planning or business intelligence.
Demonstrated experience with Power BI SQL and Excel (advanced functions pivot tables data modeling).
Bachelors degree in Data Analytics Business Administration Human Resources or a related field.
Preferred Qualifications:
Experience with Azure Databricks Python Power Apps/Automate.
Familiarity with Generative AI tools (e.g. Copilot ChatGPT).
Knowledge of workforce management systems and cloud data platforms.
Strong analytical thinking and problem-solving skills.
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Waterloo OntarioWorking Arrangement
Salary range is expected to be between
$57675.00 CAD - $96125.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
