Assistant General Manager | Full-Time | Sioux City Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Utilizing initiative and independent judgment the Assistant General Manager under the direction of the General Manager will oversee all full time employees and assist with the management promotion and operation of the facility including operations sales marketing finance security IT production technology partnerships special events community relations sustainability branding and all other related departments with a primary focus on the Sioux City Convention Center. This executive support the sales team with maximizing the number of events and revenue opportunities at the venue and the development of regional and national convention/meeting business.

This role pays an annual salary of $85000-$95000 and is bonus eligible

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until January 9 2026.

Conveniently located in the heart of downtown the Sioux City Convention Center is a premier facility for events of any kind. Our dedicated team of industry professionals can customize the space food and beverage offerings and more to fit your specific event needs. Youll work with our Executive Chef to curate the perfect menu selection for your guests complete with options for enhancements. With over 56000 square feet of beautifully updated venue space we can accommodate a wide range of meetings conferences fundraisers conventions and more. The adjoining hotel and nearby restaurants parking and local attractions make the Sioux City Convention Center the perfect choice for your event.

• Plan direct and manage the day-to-day operations of the Center including sales & marketing finance event services operations human resources public safety production and facility maintenance.
• Establish and maintain effective working relationships with boards government departments entertainment industry contacts and community organizations to encourage continual and regular use of the venues.
• Oversee overall daily operation of the venues and all systems.
• Direct daily interaction with client and team staff.
• Develop and manage relationships with venue partners.
• Assist with preparing any applicable reports or presentations for the City of Sioux City.
• Assist with the development and implementation of the annual operating budgets with the General Manager and Director of Finance.
• Aggressively promote the use of the facilities to maximize its utilization.
• Coordinate implement and administer specific plans and programs prescribed by corporate directives to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures crowd control and crisis management procedures or other areas as needed.
• Help recruit select lead motivate and evaluate all staff; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures.
• Assist with bid/RFP process for major city events and tourism business.
• Commit to a diverse and inclusive workforce supporting a positive employee culture that reflects OVGs reputation in the industry.
• Act as one of the primary Executives on Duty at events held at the facilities.
• Continually evaluate the quality of the guest experience by firsthand observation objective feedback and interaction.
• Develop and foster integrated initiatives that promote the ultimate experience.
• Assure the administration of personnel and the facility operation are conducted in accordance with applicable local state and federal regulations.
• Oversee the coordination of resources with Oak View Group corporate office.
• Oversee human resource related items in coordination with the local HR representative.
• Responsible for Health & Safety compliance.
• Other duties and responsibilities as assigned.

• Five (5) years of increasingly responsible experience in professional convention center management with at least two (3) years of direct supervisory experience at the department director level.
• Bachelors Degree from an accredited college or university in public assembly facility management hospitality management business administration or a related field. Other combinations of experience and education that meet these requirements may be substituted.
• Operational characteristics of public assembly facility management.
• Modern management methods long-range planning principles of budgeting and supervisory techniques.
• Should possess a working knowledge of each area of direct and indirect supervision including sales & marketing event services safety & security facility maintenance & housekeeping finance and human resources audio-visual telecommunications and food & beverage operations.
• Contract development and negotiations including facility use license agreements service agreements.
• Modern and effective customer service practices.
• Knowledge of EEOC FLSA OSHA ADA and other industry related legal issues.
• Interpersonal techniques in dealing with unique groups and sensitive circumstances.
• Terminology used in convention and entertainment settings.
• Must have computer skills in Microsoft office applications and word processing spreadsheets database presentation and internet software.
• Capital Improvement Project Experience
• Facility Budgeting Revenue Forecasting and Expense Control
• Plan direct and evaluate the work of subordinates.
• Perform a broad range of supervisory responsibilities over others.
• Manage multiple projects simultaneously.
• Work under high pressure in meeting urgent deadlines.
• Recognize analyze and resolve challenges.
• Develop and implements programs policies and procedures for the convention center.
• Ability to develop comprehensive management reports and manuals (i.e. Operations Manual Event Handbook Annual Sales & Marketing Plan Annual Preventative Maintenance Plan Annual Facility Report Booking Policies Fire Code Rules & Regulations etc)
• Ability to conduct a variety of organizational studies investigations and operational studies; recommend modifications to programs policies and procedures as appropriate.
• Ability to interpret and apply Federal State and local policies procedures laws and regulations.
• Establish and maintain effective working relationships with staff facility stakeholders and facility users.
• Ability to communicate clearly and concisely in the English language both orally and in writing.
• Ability to work a flexible schedule including early mornings evenings weekends holidays and extended numbers of days.
• To perform this job successfully an individual should have knowledge of Microsoft Word Microsoft Excel and be internet proficient.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.