Director, Marketing Operational Change Strategy & Delivery

East Hanover, NJ - USA

Monthly Salary: $ 168000 - 312000

Posted on: 13-10-2025

Vacancies: 1 Vacancy

Job Summary

Band

Level 6

Job Description Summary

#LI-Hybrid
Join Novartis as the Director Marketing Operational Change Management and have the opportunity to lead the development/execution of a comprehensive change management practice within the US Integrated Marketing organization. This key role is responsible for driving the adoption of new technologies processes and ways of working across a globally distributed team focused on delivering US commercialization success. The Director will serve as a strategic partner to senior leadership ensuring that change initiatives are aligned with business goals and executed with excellence increasing efficiency and organizational transformation in a dynamic matrixed environment.

This position will be based in East Hanover NJ and will not have the ability to be located remotely. This position will require 5-10% travel as defined by the business (domestic and/or international). Please note that this role would not provide relocation and only local candidates will be considered.

Job Description

Key Responsibilities:

Change Management Capability Leadership:

Build and scale a change management capability tailored to marketing operations leveraging internal models and proven-change management methodologies defining the objectives strategy plan and executional requirements with clear KPIs and success metrics
Lead a team responsible for delivering change initiatives related to digital transformation process optimization and capabilities enablement.
Develop and implement change roadmaps stakeholder engagement plans and communication strategies that increase our efficiency accelerate change adoption and build curiosity in our community

Stakeholder Engagement & Communication:

Serve as the primary liaison between marketing leadership cross-functional partners and global teams to ensure alignment change governance and transparency.
Design and deliver executive-ready communications including change narratives impact assessments and value cases.
Champion a culture of curiosity change agility and continuous improvement.

Team Leadership & Development:

Lead a high-performing team across three verticals: Change Enablement Curriculum Design & Delivery Learning Operations. Provide coaching and development opportunities to build change capability across the organization focusing on fundamentals while building toward best in class.

Operational Excellence:

Partner with cross-functional teams to embed change management into core business processes working across Agile & Waterfall project management methodologies.
Monitor and report on change adoption metrics risks and mitigation strategies.
Optimize processes systems artifacts rituals and ways of working on regular cycles aligned with the organizational transformation strategy

Essential Requirements:

Bachelors degree required; Masters degree in Organizational Development Business or related field preferred.
10 years of experience in change management preferably within marketing or digital transformation environments.
Proven experience leading global teams and managing across a portfolio of high-visibility initiatives.
Strong knowledge of Learning Management Systems and enterprise change management tools and methodologies.
Exceptional communication facilitation and stakeholder management skills.

Desirable Requirements:

Certification in Prosci ACMP or equivalent change management methodology.
Experience leading large teams in a matrixed organization with a global footprint and demonstrated ability to influence at all levels of the organization.

Novartis Compensation Summary: The salary for this position is expected to range between $168000 and $312000 per year. The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity -based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Range

$168000.00 - $312000.00

Skills Desired

Agility Analytical Skill Brand Awareness Brand Engagement Channel Management Channel Marketing Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Digital Marketing Digital Media Influencing Skills Marketing Marketing Communications Social Media Stakeholder Engagement Stakeholder Management Strategic Partnerships Waterfall Model

Required Experience:

Director

BandLevel 6Job Description Summary#LI-HybridJoin Novartis as the Director Marketing Operational Change Management and have the opportunity to lead the development/execution of a comprehensive change management practice within the US Integrated Marketing organization. This key role is responsible for...