Senior Systems Engineer

Infosys

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Infosys is seeking a Desktop Administrator. This role is responsible for the support and management of all desktop assets including end-user technology voice equipment mobile phones and desktop peripherals. Ownership and implantation of IMAC requests. Prime point of contact for the IT move requests as well as escalation point of contact from L1 engineers. This role will be responsible for receiving building configuring installing moving repairing decommissioning and inventory management of end user assets.

    RequiredQualifications:

    Candidate must be located within commuting distance ofSan Francisco CA or bewilling to relocate to the area. This position may require travel in the US.

    At least 1 year of IT experience

  • Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • Experience in desktop support
  • Able to speak fluent English.
  • Competent in computer hardware break-fix.
  • Competent in software (Windows 11 Microsoft 365 etc.) break-fix.
  • Perform installation configuration and deployment of operating systems and standard software on laptops and desktop computers.
  • Audio-video conference and meeting room equipment (Microsoft Teams Room Crestron Polycom) support.
  • Experienced/exposure on Mobile Device Management support.
  • Other support areas: V/VIPs VPN office network printers copiers basic IT network diagnosis and troubleshoot.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Experience:
  • Proven experience of adherence to detailed processes
  • Self-motivated personality with a very high level of attention to detail
  • The ability to maintain and develop formal and informal relationships with key stakeholders
  • The ability to multi-task in a high paced and demanding environment is crucial.
  • Experience and desire to work in a Global delivery environment.

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:

Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident Critical Illness Hospital Indemnity Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Experience:

Senior IC

Infosys is seeking a Desktop Administrator. This role is responsible for the support and management of all desktop assets including end-user technology voice equipment mobile phones and desktop peripherals. Ownership and implantation of IMAC requests. Prime point of contact for the IT move requests ...
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Key Skills

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About Company

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Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more

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