Operations Coordinator-HC563602

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

Under the direct supervision of Director of Operations the Operations Coordinator for Scattered-Site Housing is responsible for ensuring the smooth daily functioning of operational and administrative processes that support housing services across multiple apartment locations. This role involves coordinating logistics related to leasing maintenance inspections and supplies while ensuring compliance with internal policies and funder requirements. The operations Coordinator works closely with the Director of Operations programming team Facilities Leasing and external vendors to support client stability and housing retention.

ESSENTIAL JOB FUNCTIONS:

Unit Coordination & Oversight:
- Maintain up-to-date unit inventory lease documentation and occupancy records.
- Track upcoming inspections repair and move-ins/move-outs across all scattered-site units.
- Coordinate with Facilities and Housing Specialists on maintenance requests and apartment readiness.
- Assist with unit set-up furniture deliveries and supply distribution for new admissions.
- Conduct unit inspections spot
Administrative Support:
- Ensure all unit-related documentation is accurately filed and maintained in both physical and electronic systems (i.e. Angus etc.)
- Prepare spreadsheets trackers and reports related to housing operations such as unit turnover incident reports or lease renewals.
- Manage supply inventory for programs
Vendor & Stakeholder Communication:
- Serve as liaison with landlords brokers and vendors to support maintenance and logistics.
- Track and follow up on work orders violations exterminations and compliance-related matters.
- Compliance & Safety:
  - Support program staff in preparing for internal audits site visits and funder inspections.
  - Ensure timely submission of required operational data and documentation.
  - Assist with monitoring fire safety sanitation and habitability issues in accordance with OMH DOHMH and HUD standards.
- Team Collaboration:
  - Work collaboratively with Case Managers Leasing and Facilities staff to ensure housing conditions support client health and stability.
  - Participate in program meetings and communicate updates around unit conditions repairs and access issues.
- Liaison:
  - Act as liaison between ICL and property management or landlords.
  - Address concerns maintenance requests or housing-related issues promptly and professionally.
  - Work with local housing authorities non-profit organizations and government agencies to identify and access housing resources.
- Crisis Management:
  - Respond to urgent housing needs including potential evictions homelessness prevention and emergency relocation.
  - Respond to emergency repairs squatter situation etc.
Other responsibilities assigned by the Director of Operations.

ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES:

Committed to the active promotion of the ICL values and goals.
Strong communication and interpersonal skills.
Problem-solving and conflict resolution abilities.
Knowledge of housing laws tenant rights and fair housing regulations.
Familiarity with local housing markets and resources.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Proficiency with Microsoft Office Suite and housing management software.
Strong customer service and problem-solving abilities.
Highly efficient time management skills with the ability to prioritize tasks effectively.
Strong multitasking abilities and the capacity to work under pressure while meeting deadlines.
Excellent project management skills.
Self-motivated and effective in both team and individual settings.
Knowledge of office practices and administrative procedures.
Strong proofreading skills with attention to detail for correcting errors.
Understanding of and ability to adhere to internal and external laws regulations and organizational policies.
Able to travel throughout the 5 boroughs

QUALIFICATIONS AND EXPERIENCE:

Education: Bachelors degree in Urban Planning Psychology Social Work Public Administration Operations Management Healthcare Administration or a related field is required.

Experience: Minimum of three years of experience in operations coordination property management social services administrative support or related field. Proficiency in Microsoft Office Suite and advanced computer skills are required.

Required Experience:

JOB SUMMARY:Under the direct supervision of Director of Operations the Operations Coordinator for Scattered-Site Housing is responsible for ensuring the smooth daily functioning of operational and administrative processes that support housing services across multiple apartment locations. This role i...

JOB SUMMARY:

ESSENTIAL JOB FUNCTIONS:

Unit Coordination & Oversight:
- Maintain up-to-date unit inventory lease documentation and occupancy records.
- Track upcoming inspections repair and move-ins/move-outs across all scattered-site units.
- Coordinate with Facilities and Housing Specialists on maintenance requests and apartment readiness.
- Assist with unit set-up furniture deliveries and supply distribution for new admissions.
- Conduct unit inspections spot
Administrative Support:
- Ensure all unit-related documentation is accurately filed and maintained in both physical and electronic systems (i.e. Angus etc.)
- Prepare spreadsheets trackers and reports related to housing operations such as unit turnover incident reports or lease renewals.
- Manage supply inventory for programs
Vendor & Stakeholder Communication:
- Serve as liaison with landlords brokers and vendors to support maintenance and logistics.
- Track and follow up on work orders violations exterminations and compliance-related matters.
- Compliance & Safety:
  - Support program staff in preparing for internal audits site visits and funder inspections.
  - Ensure timely submission of required operational data and documentation.
  - Assist with monitoring fire safety sanitation and habitability issues in accordance with OMH DOHMH and HUD standards.
- Team Collaboration:
  - Work collaboratively with Case Managers Leasing and Facilities staff to ensure housing conditions support client health and stability.
  - Participate in program meetings and communicate updates around unit conditions repairs and access issues.
- Liaison:
  - Act as liaison between ICL and property management or landlords.
  - Address concerns maintenance requests or housing-related issues promptly and professionally.
  - Work with local housing authorities non-profit organizations and government agencies to identify and access housing resources.
- Crisis Management:
  - Respond to urgent housing needs including potential evictions homelessness prevention and emergency relocation.
  - Respond to emergency repairs squatter situation etc.
Other responsibilities assigned by the Director of Operations.

ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES:

Committed to the active promotion of the ICL values and goals.
Strong communication and interpersonal skills.
Problem-solving and conflict resolution abilities.
Knowledge of housing laws tenant rights and fair housing regulations.
Familiarity with local housing markets and resources.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Proficiency with Microsoft Office Suite and housing management software.
Strong customer service and problem-solving abilities.
Highly efficient time management skills with the ability to prioritize tasks effectively.
Strong multitasking abilities and the capacity to work under pressure while meeting deadlines.
Excellent project management skills.
Self-motivated and effective in both team and individual settings.
Knowledge of office practices and administrative procedures.
Strong proofreading skills with attention to detail for correcting errors.
Understanding of and ability to adhere to internal and external laws regulations and organizational policies.
Able to travel throughout the 5 boroughs

QUALIFICATIONS AND EXPERIENCE:

Education: Bachelors degree in Urban Planning Psychology Social Work Public Administration Operations Management Healthcare Administration or a related field is required.

Required Experience:

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

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About Company

ICL

ICL is a global specialty minerals and chemicals company operating potash, bromine and phosphate mineral value chains in a unique, integrated business model. The Company employs approximately 11,000 employees worldwide and operates 49 plants in 15 countries worldwide. ICL extracts raw ... View more

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