Warranty Administrator
Share
Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Warranty Administrator
Position Summary
The Warranty Administrator will report directly to the National Service director and support both internal and external Warranty repair claims. The Warranty Administrator will collaborate with the entire Service team in addition to Orange EV customers to ensure that Warranty repairs are correctly submitted processed and paid.
Position Responsibilities
- Review correct apply labor codes and submit all Warranty Service Tickets
- Set internal processes and train Technicians Supervisors how to properly populate Service Ticket fields
- Help to develop external processes and training for third parties and customers submitting Warranty claims
- Maintain asset Warranty schedule for the entire fleet
- Own reporting of Warranty claim data
- Lead the Service Data Tracking tool management issue resolution and new feature request
Position Qualifications
- Experience managing large continuous data sets
- Experience working with or around Class 8 vehicles or other heavy equipment
- Experience managing and servicing warranties
- Ability to handle many functions at one time and adjust to rapidly changing priorities
- Ability to execute and follow through on instructions given by supervisor
- Knowledge of computer MS Word and MS Excel programs
- Ability to articulate clearly when writing including composition spelling and punctuation
Ideal Candidates Will Also Have
- Experience with ERP systems
- Experience with Salesforce
- Related technical degree
Orange EV is an Equal Opportunity Employer and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Orange EV’s commercially deployed fleet of pure-electric terminal trucks has achieved unparalleled milestones – and uptime performance – in the industry.
