Assistant Front Desk Manager

Hampton, VA - USA

Monthly Salary: Not Disclosed

Posted on: 12-10-2025

Vacancies: 1 Vacancy

Job Summary

Hotel :

Hampton Roads Embassy Suites

1700 Coliseum Drive

Hampton VA 23666

Full time

Compensation Range : $22.00/hour

Compensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors.

Whats in it for you

The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!
Invest in Your Future 401(k) plan with company match.
Comprehensive Health Coverage Medical dental and vision insurance options.
Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
Purpose & Impact Make a difference through Atriums community service and volunteer programs.

Job Description

What You Will Do

Lead the front desk team to deliver a warm seamless guest experience that builds loyalty and satisfaction.
Respond to guest needs with professionalism and empathy ensuring timely resolution and follow-through.
Support financial goals by managing inventory controlling costs and optimizing schedules.
Oversee daily front desk operations ensuring tasks are completed across all shifts.
Step in for the Front Office Manager when needed and assist with Night Audit Shuttle or Concierge roles.
Promote a safe welcoming environment by following all safety and security procedures.

What We Are Looking For

Customer service experience is essential because creating memorable guest moments is what we do best.
Hospitality background is a plusit helps you understand the rhythm and flow of hotel life.
High school diploma or equivalent provides the foundation for your leadership journey.
A valid drivers license is needed since you may occasionally assist with guest transportation.
Comfort with technology is important to manage guest information and team coordination.
Physical ability to lift 50 lbs and stay active ensures youre ready to support the team hands-on.

Atrium Leadership

Accountable Achievers: take ownership and deliver results with pride and consistency.
Agile Thinkers: adapt quickly and solve problems with creativity and calm.
Talent Curators: grow people not just teams through coaching and support.
Transparent Leaders: communicate clearly and lead with integrity and trust.
We lead with SPIRIT: Service Perseverance Inclusion Respect Innovation and Teamwork.

Why Atrium:

Here it from Maria: For anyone considering a career with Atrium I highly recommend it. The company is big on internal promotions and there are always opportunities to grow whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.

Notice of candidate Privacy Rights:

Required Experience:

Manager

Hotel :Hampton Roads Embassy Suites1700 Coliseum DriveHampton VA 23666Full timeCompensation Range : $22.00/hourCompensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors. ...