Mgr III, Enterprise Act Engr AMZ9084430
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON WEB SERVICES INC.
Offered Position: Mgr III Enterprise Act Engr
Job Location: San Francisco California
Job Number: AMZ9084430
Position Responsibilities:
Work directly with engineering teams to support customers in their use of AWS services and features. Evaluate customer technical needs and current systems to facilitate the successful adoption of AWS solutions. Build full application stacks from the system (Linux or Windows) up through a custom application focusing on a part of a network from layer 3 and higher or web-related programming that includes the consumption of web services. Work directly with Enterprise accounts and oversee support cases. Analyze and review the operational performance of AWS for customers. Influence and engage executives of critical issues. Examine service disruptions metrics and detailed pre-launch planning and create solutions. Attend customer meetings and use key customer resolution tools across service groups to facilitate rapid resolution of customer concerns.
40 hours / week 8:00am-5:00pm Salary Range $194300/year to $262800/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
Position Requirements:
Masters degree or foreign equivalent degree in Computer Science Engineering Mathematics or a related field and one year of experience in the job offered as an Enterprise Account Engineer Support Engineer Systems Engineer or related occupation. Employer will accept Bachelors degree or foreign equivalent degree in Computer Science Engineering Mathematics or a related field and five years of progressive post-baccalaureate experience in the job offered as an Enterprise Account Engineer Support Engineer Systems Engineer or related occupation as equivalent to the Masters and one year of experience. Must have one year work experience in the following: (1) experience working with Enterprise software companies; (2) record of driving projects to improve support-related processes and technical support experience; (3) experience in designing developing implementing troubleshooting and managing large-scale and distributed applications; (4) system administration in Linux or Windows environment; and (5) computer networking scripting and automation. Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employer: AMAZON WEB SERVICES INC.
Offered Position: Mgr III Enterprise Act Engr
Job Location: San Francisco California
Job Number: AMZ9084430
Position Responsibilities:
Work directly with engineering teams to support customers in their use of AWS services and features. Evaluate customer technical needs and current systems to facilitate the successful adoption of AWS solutions. Build full application stacks from the system (Linux or Windows) up through a custom application focusing on a part of a network from layer 3 and higher or web-related programming that includes the consumption of web services. Work directly with Enterprise accounts and oversee support cases. Analyze and review the operational performance of AWS for customers. Influence and engage executives of critical issues. Examine service disruptions metrics and detailed pre-launch planning and create solutions. Attend customer meetings and use key customer resolution tools across service groups to facilitate rapid resolution of customer concerns.
40 hours / week 8:00am-5:00pm Salary Range $194300/year to $262800/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
Position Requirements:
Masters degree or foreign equivalent degree in Computer Science Engineering Mathematics or a related field and one year of experience in the job offered as an Enterprise Account Engineer Support Engineer Systems Engineer or related occupation. Employer will accept Bachelors degree or foreign equivalent degree in Computer Science Engineering Mathematics or a related field and five years of progressive post-baccalaureate experience in the job offered as an Enterprise Account Engineer Support Engineer Systems Engineer or related occupation as equivalent to the Masters and one year of experience. Must have one year work experience in the following: (1) experience working with Enterprise software companies; (2) record of driving projects to improve support-related processes and technical support experience; (3) experience in designing developing implementing troubleshooting and managing large-scale and distributed applications; (4) system administration in Linux or Windows environment; and (5) computer networking scripting and automation. Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- SAP BusinessObjects
- Enterprise Architecture
- Hybris
- SAP HANA
- SAP
- TOGAF
- Solution Architecture
- Cloud Architecture
- SAP BW 4HANA
- Salesforce
- SAP S/4HANA
- SAP ERP
About Company
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