Job Description
We are seeking a motivated and professional Client Relationship Representative to join our Washington DC team. This role plays a key part in managing client accounts ensuring satisfaction and supporting our business growth by maintaining strong strategic relationships. You will serve as the primary point of contact for clients guiding them through services resolving concerns and identifying opportunities for continued collaboration.
Responsibilities
Build and maintain lasting client relationships through proactive communication and exceptional service.
Manage client accounts ensuring needs are met efficiently and accurately.
Collaborate with internal departments to ensure seamless project execution and client satisfaction.
Identify opportunities for business growth and client retention.
Maintain detailed and organized records of client interactions and feedback.
Handle inquiries and provide timely professional solutions to client concerns.
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field preferred.
Minimum of 12 years of experience in client relations account management or customer service.
Strong interpersonal and communication skills both written and verbal.
Proven ability to multitask prioritize and manage time effectively.
Professional demeanor and commitment to excellence in every client interaction.
Proficiency in Microsoft Office Suite and CRM systems is an advantage.
Additional Information :
Benefits
Competitive salary package ($55000$59000 annually).
Growth and career advancement opportunities within the company.
Supportive and collaborative team environment.
Professional development and ongoing training programs.
Comprehensive benefits package available for full-time employees.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more