Service Account Manager Algeria (Technical)

You may be our new

Service Account Manager

Key responsibilities

• Manage customer relationship for after sales services to ensure quality of deliveries on all aspects.
• Coordinate between SIG department and act as SPOC for after sales services.
• Maintain customer operations on high performance level.
• Ensure proper activities planning with customers.
• Control internal KPIs (Performance compliance and financials)

You bring these skills experience & education

• 5 Experience in leadership role in technical operations aseptic industry and/or food strongly preferred.
• Engineering background business management certification is strongly preferred.
• Proven record in Field Service and customer contact.
• Proficiency in written & Verbal English and French is a must.
• Arabic or/and Kabili Language is Required.

SIG competencies

We are looking for people who are willing to consistently achieve results even under tough circumstances employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged if you develop people to meet both their career goals and the organizations goals SIG is the place for you. To deliver better for our customers our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organizations goals Are you someone who can create new and better ways for the organization to be successful If the answer is yes come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us you will be part of a globally successful international company which is leading its industry in sustainability technology and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work real experience real opportunities to build skills. You will be part of a highly motivated and dynamic team you will have personal development opportunities trainings and coaching opportunities from senior team members. If you show skill and willingness to learn well back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe sustainable and affordable way. We are the only packaging system supplier covering carton pouch and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers for consumers and for the world. Sustainability guides us technology empowers us but its the passion and drive of our people that truly enable us to deliver better. Founded in 1853 SIG is headquartered in Neuhausen Switzerland and listed at the SIX Swiss Exchange.