Service Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide preserve food enable e-commerce and digital connectivity and help create a global supply chain that is touchless safer less wasteful and more resilient. Westrive to foster a caring high-performance growth culture that will deliver consistent sustainable profitable growth and accelerate our performance a culture where accountability is clear and aligned and where we reward business outcomes and impact. That culture guides everything we do including how we partner with our customers and suppliers how we attract and retain top talent and how we create and deliver value for our 2024 Sealed Airgenerated $5.4 billion in revenue and had approximately 16400 employees distributing products and services to 117 countries/territories around the world. To learn more visit .
What does a Service Engineer do
As a Service Engineer you are the technical backbone of our customer support operations. You maintain install and upgrade our fleet of packaging equipment ensuring optimal performance and reliability. You assist customers during the post-sales phase resolving technical issues and breakdowns and actively promote our equipment Smart Services and Spare Parts to support our financial goals.
You collaborate closely with internal teamssuch as Systems & Integration and Application Engineersto share field insights and ensure seamless communication across projects. You also lead or contribute to specific service projects analyze equipment performance data and ensure all activities comply with safety and operational standards.
Why do we need you
To keep our equipment running at its best.
Youll provide expert maintenance installation and upgrades for our fleet and partner equipment ensuring customers experience minimal downtime and maximum efficiency.
To understand and respond to customer needs.
Youll evaluate customer expectations and plan service activities that meet their goals. Your ability to troubleshoot and recommend solutions will make you a trusted partner.
To drive spare parts and Smart Services sales.
Youll identify opportunities to promote our Smart Services and spare parts helping us meet financial targets while delivering added value to customers.
To train and empower our customers.
Youll provide hands-on training in basic equipment maintenance helping customers become more self-sufficient and confident in using our solutions.
To ensure safety and compliance.
Youll follow company regional and customer standards and safety rules maintaining a safe and professional working environment.
To collaborate and share knowledge.
Youll communicate openly with internal teams and share technical insights from the field contributing to continuous improvement and innovation.
To lead and support service projects.
Youll manage or contribute to service-related projects analyzing performance data and ensuring timely execution of maintenance and corrective actions.
To keep our systems updated.
Youll record all service activities in our CRM platform ensuring accurate tracking and reporting.
Qualifications
- Degree in Electromechanical Engineering
- High and low voltage certification
- Strong ability to read electrical and pneumatic diagrams
- Knowledge of PLC systems (Siemens and Allen Bradley)
- Proven experience in field technical service
- Proficiency in Microsoft Office
- Understanding of kinematics mechanical/electrical drives and industrial equipment manufacturing
- Knowledge of vacuum processes and material thermal/physical properties is a plus
Requisition id:52621
Relocation:No
Sealed Air is committed to attracting selecting and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify infuse and grow talent to align with our culture values and norms. Sealed Air prioritizes talent development fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees without regard to race color religion gender identity or expression national origin age protected disability veteran status or any other protected status in accordance with applicable federal state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process such as a Drivers License or Social Security Number. If you have any concerns about information received from SEE during the application process please reach out to us directly at
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Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Whether it’s protecting products, preserving food, or providing healthcare solutions, our products and services, along with our commitment to sustainability, have made Sealed Air a leader in protecting everything that’s important to your business.
