Director, Operations
Share
Job Location:
Monthly Salary:
Posted on:
12-10-2025
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
Responsible for the provision of administration services to clients to meet service level requirements in line with contractual and regulatory requirements and taking into account best practice.
Drive strategy to deliver success:
- Delivering exceptional service to clients that is consistent reliable and trusted. A culture of continuous improvement where we refine innovate and adapt to evolving needs.
- Operations that are control and client-focused embedding compliance and trust at the heart of everything.
- A Global Target Operating Model where people processes and technology are aligned across regions for consistency and scalability.
- Growth through expansion into new markets.
- Greater operational efficiency and cost savings delivered through automation AI and offshoring.
- Revenue generation built on strong foundations enabling SS&C to deliver great value to our clients.
At our best our team is future-ready efficient globally connected and growth-focused with technology and people working together to deliver outstanding outcomes for clients.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
- Training: Hands-On Team-Customised throughout your career
What You Will Get To Do:
- Drive headcount cost and Risk efficiencies across Operations
- Oversee operations and service delivery of FCP Registration and Settlement functions
- Ensure there is strong control framework in place with a focus on continuous improvement
- Ensure accountable functions meet and exceed client expectations in line with regulatory requirements and corporate objectives
- Support new business requirements for new and existing clients and identify opportunities for revenue generating or risk reduction
- Maintain strong relationships with Clients working in partnership with the Client Service team ensuring we meet client BAU and ad-hoc needs
- Ensure effective communication and collaboration across operations and the organisation
- Drive investigation and resolution of operational issues ensuring action taken to prevent occurrence restoring confidence and enhancing or establishing best practice
- Ensure CASS audit findings are resolved to prevent re-occurrence
- Act as an escalation point for client direct reports and operational teams
- Oversee compliance and risk in Operations and act to ensure standards remain high
- Ensure AML Control framework is robust and escalations of risk are reported via the MLRO
- Ensure departmental risk registers remain accurate and up to date
What You Will Bring:
- Financial Services industry experience in a senior management position
- Experience in an outsourcing environment and managing TPA clients
- Experience in managing individuals and large teams
- In depth knowledge of investment products; ISA Unit Trust OEIC Investment Trusts and SICAVs Wealth L&P
- Understanding and knowledge of compliance function regulatory environment and regulatory requirements including the FCA HMRC relevant UK and SS&C standards and policies
- Excellent knowledge of the CASS regulations
- Excellent knowledge of AML regulations
- General knowledge of all regulations
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
.png?1538676884){kind=logo}
