Director of Infrastructure

Is this you Are you an experienced infrastructure leader with a passion for building reliable scalable systems and leading high-performing teams If so join a dynamic and fast-growing technology company where a people-first culture and results-driven mindset create a collaborative engaging work environmentcomplete with excellent benefits and perks.

Who are we Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud backup and replication disaster recovery security and Microsoft 365 the public cloud space we specialize in migration optimization transformation and cloud-first application consulting.

What sets us apart A fun casual and collaborative culture that embraces fresh ideas innovation and a strong customer-first mindset. At Opti9 we work hard support each other and never shy away from a challenge. We believe in balancing results with a positive team spiritand were always on the lookout for authentic accountable individuals who are ready to grow with us and make an impact.

What would you do Our Director of Infrastructure is responsible for strategic leadership operational management and continuous improvement of Opti9s core infrastructure services. This role oversees two critical teams:

• Cloud Team- Responsible for managing hypervisors virtualization platforms storage systems and the underlying infrastructure supporting our cloud offerings

• Network Team- Responsible for maintaining and evolving all networking infrastructure including firewalls switches routers and connectivity solutions across data centers and customer environments

As a senior leader the Director of Infrastructure ensures the stability scalability and security of the companys cloud services while driving innovation to support growth and customer success.

What are the details

Leadership & Strategy

• Measure the effectiveness of team based on KPIs to ensure infrastructure operations are aligned with company goals

• Lead mentor and develop team managers and senior engineers within the Cloud and Network teams

• Collaborate with executive leadership on technology strategy budget planning and investment priorities

• Manage projects with team and interface with other teams to ensure infrastructure projects are being executed efficiently and timely to align with SLAs

Infrastructure Operations

• Oversee the design deployment and lifecycle management of hypervisors virtualization platforms (e.g. VMware Hyper-V) and SAN/NAS storage systems

• Manage the configuration performance and security of networking infrastructure including firewalls switches routers and related technologies

• Establish and enforce operational standards procedures and best practices for infrastructure services

• Ensure high availability disaster recovery readiness and capacity planning for infrastructure platforms

Security & Compliance

• Work with the Security team to maintain compliance with relevant regulations and industry best practices

• Oversee the implementation and maintenance of secure compute network and storage architectures

• Support audits risk assessments and remediation activities related to infrastructure services

Service Delivery & Continuous Improvement

• Ensure infrastructure services meet or exceed defined SLAs and customer expectations

• Drive process automation monitoring and operational efficiencies

• Evaluate and adopt emerging technologies that enhance infrastructure capabilities

• Partner with Onboarding Sales and Support teams to support new services and client needs

What do you know

Knowledge and Experience:

• Bachelors degree in Computer Science Information Technology or related field (or equivalent experience)

• 10 years of progressive IT infrastructure experience including at least 5 years in leadership roles

• Fundamental understanding of virtualization technologies (VMware Hyper-V or similar) networks (switch firewall etc.) and enterprise storage systems (SAN NAS) and data center solutions

• Demonstrated experience leading high-performing technical teams in complex environments

• Strong financial management skills including budget planning and cost optimization

• Excellent communication leadership and decision-making skills

• Experience interfacing with vendors for procurement contract negotiations and cost optimization

Preferred Experience:

• Experience in cloud service provider or managed services environments

• Knowledge of automation orchestration and infrastructure-as-code practices

• Familiarity with compliance frameworks (e.g. SOC 2 ISO 27001 HIPAA)

• Advanced degree in a related discipline
• Experience with vendor usage reporting such as Broadcom Microsoft and similar
• This position offers flexible work options that can be performed remotely or candidates located near one of our offices may choose to work on-site or in a hybrid capacity

Key Competencies:

• Strategic thinking and ability to translate vision into action through effective execution

• Strong leadership presence with the ability to inspire and motivate teams

• Customer-centric mindset with focus on reliability and service quality

• Adaptability and agility in a fast-paced evolving environment

• Collaborative approach across cross-functional teams

What do you get from us
At Opti9 we believe work should be more than just a jobit should be a place where you feel valued supported and excited to grow. When you join our team heres what you can expect:

• Unlimited PTO Thats right! Unlimited PTO and paid holidays so you can recharge take care of what matters and bring your best self to work
• Flexible Work Options Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office collaboration if youre located near one of our offices
• Health Dental & Vision Coverage Comprehensive insurance plans to keep you and your family healthy
• HSA & FSA Plans Use pre-tax dollars for healthcare and dependent care expenses. Plus we contribute to your HSA every paycheck
• Wellness Reimbursement An annual benefit to support your physical and mental well-being covering a wide range of health-related expenses
• 401(k) with Company Match Invest in your future with our 401(k) plan and company contribution
• Casual Supportive Culture We keep things laid-back but focused with a strong emphasis on teamwork and accountability
• Recognition & Rewards We celebrate wins and recognize contributions with regular programs that highlight your impact
• Professional Development Access learning opportunities training programs and support for certifications to help you grow your career
• Give Back Together Participate in group volunteer opportunities and community initiatives that align with our values
• Zoo Membership Unwind outside of work with a 50% reimbursement on your annual zoo membership
• A Place Youll Want to Be Were building a team of great people doing meaningful workand we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing service in the military or any other legally protected characteristic.