Associate, Retention Marketing

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Bespoke Post is a lifestyle brand driven by the spirit of discovery. Were all about finding under-the-radar goods and guides that enrich the lives of our customers. Through our e-commerce shop editorial content and award-winning subscription program we shine a light on quality products small brands and interesting people that spark curiosity and inspire new richer experiences.

You will:

Own all campaigns QA and operations: Lead the end-to-end QA process for our email and SMS campaigns (automated flows and one-time sends) ensuring flawless execution timely deployment and adherence to brand and technical standards.
Support campaign briefing and production to drive personalization: Help shape campaign briefs coordinate with creative and copy teams and manage workflows to bring campaigns to life with clear timelines and expectations
Contribute to retention and engagement efforts: Execute omni-channel lifecycle journeys to boost retention focusing on optimizing experiences across touchpoints like cross-sell churn prevention winback and loyalty
Drive data-informed execution: Support the pull and interpretation of performance metrics to inform testing segmentation and journey enhancements. Youll help translate insights into operational improvements.
Execute on the promotional and editorial calendar: Maintain alignment on key moments working closely with content retention and merchandising teams to deliver personalized high-performing campaigns.
Maintain consistent website updates reflecting the marketing calendar such as: promotional banners landing pages and messaging to align with the retention marketing calendar and ensure timely relevant customer experiences.
Support the Growth teams day-to-day execution and optimization of paid media campaigns including ad building creative testing budget allocation and A/B testing across all dimensions (creatives landing pages etc.)
Contribute to ad-hoc projects and operational tasks that help the marketing team scale more efficiently.

You are:

A marketing professional with a deep passion for retention marketing channels
A highly pragmatic inquisitive geared to action individual
Someone who is proactive and anticipates the next question
Creative with a proven ability to conceptualize and bring to life new themes and concepts
A strategic thinker able to break down big initiatives into smaller milestones
Someone who works methodically to reach your goals

What youll bring:

2-4 years of marketing experience with an e-commerce first brand/retailer
Experience working with Klaviyo and/or Sailthru an added bonus
Skilled email coder using HTML CSS template scripting a plus
Excellent communication skills and attention to detail
Ability to execute and QA day-to-day operational tasks flawlessly
Analyzing and reporting program performance expertise to proactively report on campaigns impact users behaviors and experimental results/learnings
A cross-functional collaboration mindset with experience working in cross-functional project teams in a startup environment

$70000 - $85000 a year

Bespoke Post is an equal opportunity workplace and we recognize that our success is dependent on having an inclusive collaborative team that is as diverse as if not more than the products we ship.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: