Assistant Supervisor Medical Admin Assistant Hematology

Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including requesting and managing the flow of patient materials; releasing protected health information; coordinating appointment schedules; scheduling coordination and follow-up tasks for meetings events and professional travel; managing of calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites web pages databases spreadsheets social media accounts; answering telephones and providing related follow-through. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Exhibits initiative proficiency and adaptability to optimize the time of those supported. Demonstrates proficient use of computer hardware and software telecommunication and other office equipment and ability to navigate multiple systems simultaneously. Is accountable for ensuring accuracy and completeness through attention to detail. Assumes supervisory responsibility for daily activities of the office in the absence of or as directed by the office manager or supervisor. Serves as a front-line resource to colleagues. Strong organizational communication and interpersonal skills; a commitment to quality and excellence in service; adaptability confidentiality; and professionalism are important components of the role. Accuracy and thoroughness in all patient-related activities is critical.

Position requires high school diploma or G. E. D. with a minimum of three years experience in an administrative support role or one-year degree/diploma in an administrative business or medical-related program with a minimum of two-years experience in an administrative support role or an associates degree in an administrative business or medical-related program a minimum of one year of experience in an administrative support role. Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination creating/transcribing correspondence/documents and utilization of business-related software to produce databases spreadsheets presentations etc. Demonstrates leadership potential organizational skills and ability to communicate effectively with others. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background. Possess high-level skills in organization customer service professionalism interpersonal relations written and oral communication and the ability to prioritize frequently and quickly shift tasks and adapt to a rapidly changing environment. Demonstrate effective and appropriate decision-making judgment and confidentiality attention to detail and follow-through and leadership potential. Experience with coordination of travel and expense management. Proficient application of English grammar punctuation and sentence structure. Prefer work-related experience within the last ten years. None required.