Director of Engineering Manado Marriott Resort & Spa

HOTEL DESCRIPTION

The 355-key Manado Marriott Resort & Spa is set to open in Q1 2026 as part of a landmark mixed-use mega development that will feature resorts a retail village eco-park agro-tourism fruit farms flower gardens and paddy fields. Conveniently located near Manados international airport and retail hubs the resort will offer four distinct dining venues five function spaces totaling 1408 square meters and a range of leisure amenities including a swimming pool fitness centre kids club and the signature Quan Spa.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Accountable for managing the budget capital expenditure projects preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

The ideal candidate for this role will have prior experience working in Indonesia preferably in resort environments and pre-opening projects. Proficiency in the local language is required to ensure effective communication and operational success.

Education and Experience

High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

OR

2-year degree from an accredited university in Building and Construction Engineering Mechanics or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.

Manages the physical plant including equipment refrigeration HVAC plumbing water treatment and electrical systems in accordance with Standard Operating Procedures.

Administers service contracts to support property needs.

Ensures fire crew has complete understanding of all procedures equipment and alarms.

Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g. wages heat light and power water consumption tools and equipment grounds keeping supplies uniforms vendors service agreements inventory etc.).

Manages and controls heat light and power.

Develops an engineering operating strategy that is aligned with the property/brands business strategy.

Develops and manages Engineering budget.

Ensures integration of departmental goals in game plans.

Oversees execution of long term preventative maintenance and 10 year asset protection plans.

Reviews financial reports and statements to determine how Engineering is performing against budget.

Addresses potential areas of concern and proposing solutions to owners in a proactive manner.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Supervises construction to ensure timely completion of projects within budgetary guidelines.

Maintaining Engineering Standards

Ensures compliance with state local and federal regulations.

Maintains property life safety systems (e.g. fire fighting equipment sprinkler systems and alarm systems).

Ensures building and equipment licenses permits and certifications are current.

Ensures property policies are administered fairly and consistently.

Managing Profitability

Manages areas of operation to budget by reviewing operating statements budget worksheets and payroll progress reports.

Monitors and manages the payroll function.

Manages departments controllable expenses to achieve or exceed budgeted goals.

Participates in the development of departments capital expenditure goals; manages projects as needed.

Participates in the budgeting process for areas of responsibility.

Prepares weekly and period end P&L critiques.

Understands the impact of departments operation on the overall property financial goals; educates staff on details as appropriate.

Reviews and manages controllable expenses such as heat light power water consumption tools and equipment grounds keeping supplies uniforms vendors service agreements etc.

Conducting Human Resources Activities

Ensures employees are treated fairly and equitably.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner.

Celebrates successes by publicly recognizing the contributions of team members.

Resolves guest problems and complaints.

Brings issues to the attention of Human Resources as necessary.

Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities set expectations and create awareness of business objectives.