Teller Call Center Banker
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Job Location:
Celina, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a motivated professional who is eager to grow with our credit union and make a real difference in the lives of our members. This role combines in-branch and call center responsibilitiesperfect for someone who enjoys building relationships solving problems and helping members achieve their financial goals.
What Youll Do
Be the friendly voice answering member callstaking orders answering questions handling concerns and resolving issues with professionalism and care.
Process daily transactions including deposits withdrawals loan payments cashiers checks money orders and cash advances while balancing your cash drawer with accuracy.
Open and close accounts: checking savings IRAs term share accounts and more.
Assist members with account maintenance and resolve problemsor connect them with the right team when needed.
Guide members through loan and credit card applications ensuring accuracy gathering documentation and reviewing loan terms and options.
Cross-sell products and servicesespecially lending solutionsthat benefit members financial needs.
Ensure compliance with regulations policies and procedures while maintaining the credit unions trusted reputation.
Perform side tasks and support your teammates so the branch and call center run smoothly.
Qualifications :
What Were Looking For
Education: High school diploma or equivalent.
Experience: 6 months2 years in a similar role (teller financial services or lending).
Knowledge: Teller operations consumer lending practices credit union products and services regulatory standards.
Skills:
Excellent communication interviewing and people skills.
Ability to cross-sell and engage members.
Strong math and analytical abilities.
Ability to multitask across transactions loan processing and service inquiries.
Professional appearance and attitude.
Why Join Us
Youll build lasting relationships by helping members with everyday banking and important financial decisions.
Youll gain experience across teller functions lending and member servicesa well-rounded career path in financial services.
Additional Information :
Compensation & Benefits: $21-23/hr AGGRESSIVE monthly sales incentives
- Affordable benefits
- Up to 6% 401(k) matching
- Eleven paid holidays
- 120 PTO hours*
- Employee LOC with a 0% interest rate
- Free telemedicine
- Relaxed casual dress code
- Flexible spending account
- Health savings account
- Employee assistance programs
- Company diversity council
- Community engagement opportunities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly matc ... View more
