Patient Account Representative

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

It is an exhilarating time of growth for USPh and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department and you will be asked to facilitate procedural requirements including data elements insurance verification authorization for services and collections for all patient portions including prior balances.

Responsibilities:

  • Work closely with patients to resolve billing and payment issues.
  • Research and resolve discrepancies in patient accounts.
  • Process payments and refunds.
  • Review and update patient insurance information.
  • Communicate with insurance companies to obtain prior authorizations and verify coverage.
  • Follow up on unpaid claims and denials.
  • Maintain accurate and up-to-date patient account information.
  • Provide excellent customer service to patients and healthcare providers.
  • Collaborate with other departments to improve processes and ensure timely reimbursement.
  • Maintain knowledge of current insurance regulations and coding requirements.

Qualifications :

  • High school diploma or equivalent required; Associates or Bachelors degree preferred
  • 1-2 years of experience in medical billing and collections
  • Knowledge of medical billing and coding insurance regulations and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office Waystar Japari and other computer programs

Additional Information :

Benefits:

  • Competitive compensation
  • Front Office Monthly Incentive based on meeting metrics
  • Excellent benefits package including 401k health dental and generous paid time off
  • Multiple opportunities for professional development specialization and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive.

Remote Work :

Yes


Employment Type :

Full-time

It is an exhilarating time of growth for USPh and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department and you will be asked to facilitate procedural requir...
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Key Skills

  • Business Development
  • Sales Experience
  • B2B Sales
  • Time Management
  • Customer Service
  • Communication skills
  • Cold Calling
  • Math
  • Retail Sales
  • Account Management
  • Outside Sales
  • Relationship Management

About Company

P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more

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