Retail Merch Lead H&M CLPEUY

Retail Merch Lead will drive execution of the commercial agenda and merchandising strategy to exceed financial targets. The Lead will have a deep interest in the customer and consumer and use customer centric approach in everything you do. The role will have retail knowledge and understand synergies between channels and interest in product strong analytical ability and commercial skills enabling you to constantly improve customer shopping experience in all markets. The role will create strong buy from operational teams in which will help to implement and execute regional strategy.  

Key Responsibilities:

Implement & execute regional merchandising strategy and commercial priorities:  

• Execute regional assortment direction in close alignment with regional team. 

• Optimize local selling peaks driven by calendar and customer shopping behavior. 

• Be responsible for all information including but not limited to kick off sale packs BF-packs deal packs and any direction pack for commercial execution.    

• Know your market retail situation competitive landscape and customer profile.   

• Be up to date with assortment and demand & inventory strategy. 

Drive in and post season inventory management: 

• Pick full price discount and sale activities in line with regional direction.  

• Execute stock management sale and EOP in line with the regional strategy. 

• Execute regional guidelines related to assortment and allocation. 

• Follow-up on store stock and resolve issues together with inventory optimization team. 

• Execute regional strategy for commercial impact on key product categories (including different store segments) and (re)act based on in season performance.  

Follow up and inform about progress:  

• Provide commercial team with constant & structured sales follow-up for the channel. 

• Review your commercial plan periodically and suggest improvements for next year. 

• Follow up commercial initiatives in store (travel two days a week) to confirm or adjust actions needed to meet the regional merchandising strategy. 

• Follow-up commercial results and KPIs and benchmark between areas sales markets and other regions 

Qualifications

What you need to succeed:

• University degree preferably in Business Economics/ Finance or similar

• Years of experience within merchandising inventory optimization or supply and demand planning 

• Proven leadership capabilities  

• Strong retail knowledge 

• Previous experience in executing commercial plan. 

• Previous experience in and post season stock management  

• Knowledge in operational best practices and routines for physical store 

• Knowledge in operating merchandising systems tools methods 

 Skills: 

• Sales-driven and have a strong commercial awareness and salesmanship. 

• Strong in driving commercial product excellence.  

• Analytical to follow up and estimate performance. 

• Understanding of products stock- and product lifecycle-management 

• Good skills in MS Office especially in Excel and PowerPoint 

• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration. 

• Flexibility and adaptable to change a strategic mindset. 

• Collaborative with excellent communication and presentation skills 

• Fluent written and spoken English. 

Inclusion & Diversity
At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We are committed to a recruitment process that is fair equitable and based on competency

Additional Information :

ADDITIONAL INFORMATION

This is a full-time permanent position based in Chile.

If you feel that your experience skills and ambitions are right for this role please send your resume in English before October 18 2025.

Knowledge of English is essential since it works hand in hand with the region and the headquarters in Sweden.

H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race gender gender identity sexual orientation ethnicity religion national origin disability or age. 

We look forward to receiving your application! 

Remote Work :

No

Employment Type :

Full-time