Communications Dispatch Coordinator, Nights

Communications Dispatch Coordinator

Full time Nights 11pm-7am

JOB SUMMARY: Responsible for providing highly responsive rapid and reliable safety and security communication services to team members visitors and patients through the use of communications equipment including but not limited to video surveillance equipment infant safety devices hand-held radio transmitter computer-aided telephone switchboard and computer terminal. Administers the resolution of minor and major emergency situations and/or alarms within the hospital or on hospital property. Interacts with vendors patients families and visitors ranging from school age children to the elderly.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

 Education & Training: High School diploma or equivalent required.

Work Orientation & Experience: One (1) year of experience in a telecommunications clerical or office setting preferred. Experience and proficiency in office software systems required focused on the following: Outlook Word Excel and Power Point. Experience operating a multi-line switchboard preferred.  EPIC experience preferred.

Skills & Abilities: Ability to: a) handle multiple tasks simultaneously; b) operate equipment such as a PC FAX multi-line phones mobile radios and closed circuit television systems (CCTV); c) communicate effectively and efficiently with internal and external customers. Excellent verbal communications skills and good manual dexterity. Ability to quickly analyze problems and develop and implement solutions. Outstanding service excellence skills. Must be able to work well under pressure and during emergency situations. Able to quickly dispatch incoming calls. Available and required to work a 24/7 operation including but not limited to split shifts days nights weekends holidays and extra hours as needed. When so ordered during an emergency activation of the EOP requiring their services works additional hours as their supervisor may direct

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $17.51-$24.76
• Other Compensation (if applicable): 
• Review the 2025-2026 UMMS Benefits Guide

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Remote Work :

No

Employment Type :

Full-time