Concierge
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Provide local information and personalized recommendations
- Keeping up-to-date with local attractions events restaurants and all other tourism aspects to provide accurate information to guests
- Make reservations for dining entertainment travel and transportation
- Providing information about amenities area venues and promotions
- Handle guest requests complaints and special arrangements promptly
- Track and manage deliveries mail and packages as needed
- Maintain logs of services provided and ensure high satisfaction levels
- Maintaining confidentiality and security of guest information and pertinent hotel data
Qualifications :
- Bachelors degree in hospitality or related field preferred
- 1 years of previous customer service experience within luxury atmosphere
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking abilities
- Professional appearance and demeanor
- Knowledge of basic office equipment including printers scanners copiers etc
- Exemplify strong organizational skills and attention to detail
- Competent working with Microsoft Office suite including Word Outlook and Excel
- Possess a positive attitude and be willing to work as part of a team
- Ability to speak a second language is an asset
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
