Telecom Customer Experts Italian Athens Greece
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work model: On site
Location: Athens Greece
Employment type: Full-time
Responsibilities - Italian -Speaking Telecom Customer Support Jobs
- Handle inbound communications (calls chats and emails) from French-speaking telecom customers and partners.
- Resolve queries related to telecom services orders billing technical support and general account management.
- Deliver exceptional professional and empathetic customer service support through all channels.
- Use provided response templates and follow quality standards for every interaction.
- Escalate unresolved or sensitive issues according to process requirements.
- Perform ad-hoc support tasks as needed by the project and management team.
Minimum requirements:
- Fluency in Italian
- Good knowledge of English
- Excellent communication skills
- Computer knowledge
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break area
Key Skills
- Baan
- Feed
- CSSD
- Administrative
- Budgeting
About Company
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with ... View more
