IT System Administrator (fmx)

Our Story:

At DECK 13 Interactive were more than just a game development studiowere a diverse passionate community of creators dedicated to crafting unforgettable gaming experiences. Since our founding in 2001 in the heart of Frankfurt Germany weve been pushing the boundaries of whats possible in PC and console games. Now part of the PulluP Entertainment group our team of around 100 talented professionals continues to shape the future of gaming. Were the minds behind titles like Lords of the Fallen The Surge series and Atlas Fallen known for their rich worlds and immersive gameplay. But we believe the best games are still ahead of us and thats where you come in.

To continue our success story we are now looking for you to join our team as our new IT System Administrator (f/m/x).

Your mission includes:

Act as a first point of contact for all IT related tasks
Configure new computer hardware and software / perform upgrades and
configuration of desktop related peripherals and network components
Maintain companys IT infrastructure
Set up and manage user accounts and permissions
Manage the hardware and software asset inventory
Troubleshoot connectivity issues
Document procedures and maintain the existing documentation

Your Toolkit:

Strong knowledge of Windows and Linux operating systems
Experience with Google Workspace Microsoft Entra ID Cisco Sophos
Solid IT infrastructure knowledge (Servers Switches Routers Firewalls VPN Wi-Fi)
Minimum 2 years of IT Support/Helpdesk experience
Minimum 2 years of experience in installing diagnosing troubleshooting and
repairing computer hardware and software on PCs servers and related
equipment
Very good English skills both written and spoken
Strong organizational skills with a high degree of independence flexibility and
ability to work under pressure
Flexibility to come to our office in Frankfurt am Main at least 4 times per week
Passion for games

Power-Ups You Receive:

At DECK 13 Interactive our people are at the heart of everything we do. We believe in creating an environment where you feel valued supported and empowered to do your best work. Heres what we offer to make that happen:

A modern centrally located office in Frankfurt Germany (near Messe)
Free language courses to help you expand your skills
Monthly allowances for remote working and gym memberships
A monthly allowance for the Deutschlandticket to ease your commute
Tax-free Probonio vouchers available every month
Free access to an online mental health platform (Bloom) to support your well-being
Opportunities for career growth with a yearly learning & development budget
28 days of paid vacation plus the 24th and 31st of December off

Our Commitment to Inclusivity:

DECK 13 Interactive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of gender race ethnicity religion sexual orientation age disability or any other characteristic that makes you unique.
We believe that diverse teams create the best games and were dedicated to building a workplace where everyone can thrive.