Income Officer
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Income Officer
Role Title:Income Officer
Hours:35 hours per week Monday-Friday
Salary:30910 to 38638 per annum plus 2329 car allowance (salary offered dependent on experience)
Location:Dartford Kent (agile working offering flexibility between office and home)
Contract:Permanent
Were looking for an experienced Income Officer to join our Income and Advice Services Team in Dartford on a permanent basis! You will split your time between working from our office in Dartford being out and about on your patch as well as having the opportunity to work from home.
In this role you will effectively manage rent service charge and debt collection for a mixed tenure patch including rented homes homeowners and garages empowering our customers to sustain their tenancies.
What youll be passionate about:
- Working hard for our customers and taking pride in making a difference to their lives.
- Promoting a rent on time culture which means ensuring rent is be paid when due with customers never being in arrears.
- Working collaboratively with other teams to understand our customers needs and ensuring that the best outcomes are delivered with internal processes managed smoothly and effectively.
- Delivering an excellent customer experience.
Hours and Terms:
- This is a full-time role working 35 hours per week.
- You will be required to work on a rota covering business hours ofeither 8am to 4pm or 9am to 5pm
- You must have a full driving licence and use of a vehicle for work purposes. Please indicate that you have both on your application.
This is an exciting opportunity to step into a role where youll make a real impact. For more information please take a look at the job description:
Why join us
At Moat we provide homes across London Kent Essex and Sussex and as a not-for-profit organisation we are committed to making a real difference in the communities we serve. Our purpose is to open doors to better lives for our customers and we do this by being bold agile and customer-focused in everything we do.
Were proud to have been recognised as one of The Sunday Times Best Places to Work 2024 based on employee feedback. Come and join our team make a difference grow your career and take on new challenges.
In return youll receive:
Excellent benefits. For more info check out our employee benefits video here:Our employee benefits: what we can offer you ()
Want to know more about Moat
Follow us on social media to see the latest updates and hear from our employees:
Instagram: @moathomes
Facebook: Moat Homes
Ready to make an impact
If this sounds like the role for youapply by 11pm on Wednesday 5th November 2025and be part of something bigger!
We encourage you to apply early as we may close the advert before this date if we receive good interest. Were looking forward to reading your application!
Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful we will have to obtain a disclosure and barring service check before confirming the offer of employment with you.
Please note we will no longer be accepting CVs as part of the recruitment process. All candidates must now complete an application form on our careers website.
If you require any additional adjustments to the recruitment process please email
Required Experience:
Unclear Seniority
Key Skills
- Accounting Software
- Accounting And Auditing
- Accounts Receivable
- Accounts Reconciliation
- Computer Data Entry
- Cooperate risk management
- Accounting & Finance
- Collection And Recovery
- Account Management
- Cash Management
- Communication
- Conflict Management
- Microsoft Excel
- Telephone Skills
- Customer Relationship
About Company
Moat is a housing association employing over 350 people and providing affordable homes in thriving communities for people in the South East of England.
