Mail & Document Operations Specialist (Onsite)
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Job Location:
Asheville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Aeroflow Healthcare Mail & Document Operations Specialist
Aeroflow Health is changing the home medical equipment industry by building better systems for patients partners and employees. As part of our Revenue Cycle Management (RCM) team youll play a key role in keeping our operations running smoothly by managing the flow of critical documentation across departments.
Were seeking a Document Specialist who thrives on organization accuracy and process. This is an on-site position at our Asheville headquarters ideal for someone who enjoys hands-on structured work and being part of a high-energy growing team.
This role isa fit for someone who takes pride in consistency reliability and supporting a mission-driven healthcare company.
The Opportunity
Within Aeroflows RCM division the Document Specialist:
Manages all incoming and outgoing mail for the company including opening sorting scanning and routing to the correct teams (Billing Audit HR Finance etc.).
Organizes thousands of documents weekly identifies patterns or escalations (e.g. payer recoups audit correspondence) and flags trends for leadership.
Handles outgoing shipments and supplies ensuring everything is processed within required timeframes.
Maintains digital records and tracking systems for accuracy and compliance.
Interfaces daily with team members across the organization this role interacts with many departments so a friendly professional demeanor is key.
Spends most of the day on your feet moving mail bins and managing deliveries while also spending part of the day scanning and organizing electronic files.
Works collaboratively with leadership and remote teams to ensure all documentation supports Aeroflows compliance and financial accuracy.
Required Qualifications:
High School Diploma or GED
Some exposure to healthcare revenue cycle insurance correspondence audit or compliance processes is helpful but not required well train the right person
Strong attention to detail and ability to identify inconsistencies or trends
Comfort with repetitive process-driven work that requires consistency and precision
Reliable trustworthy and able to handle confidential information
Comfortable standing and moving throughout the day lifting up to 50 lbs
Proficient with computers scanning equipment and Microsoft Office / Google Suite
Desired Qualifications:
- Familiarity with Insurance Correspondence
- Audit / Compliance experience
- Strong decision-making skills
The Right Fit:
Were looking for someone who:
Enjoys routine accuracy and reliability over constant change
Takes pride in catching details others miss
Finds satisfaction in process improvement and organization
Values teamwork and serving as a dependable link between departments
Isnt necessarily looking for fast advancement but wants stability structure and impact in their daily work
What Aeroflow Offers
Competitive Pay Health Plans with FSA or HSA options Dental and Vision Insurance Optional Life Insurance 401K with Company Match 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s) Additional Parental benefits to include fertility stipends free diapers breast pump Paid Holidays PTO Accrual from day one Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
- Family Forward Certified
- Great Place to Work Certified
- Inc. 5000 Best Place to Work award winner
- HME Excellence Award
- Sky High Growth Award
If youve been looking for an opportunity that will allow you to make an impact and an organization with unlimited growth potential we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Key Skills
- DRG
- Acute Care
- Adobe Acrobat
- ICD-10
- Records Management
- Technical Writing
- Clinical Documentation Improvement
- Documentation Review
- Sharepoint
- cGMP
- Document Management Systems
- Document Management
About Company
Aeroflow Healthcare is recognized as a premier provider of medical equipment band services nationwide! We pride ourselves on being the most innovative company in the industry and using technology to help us consistently delivery world-class customer service to every single patient. Pa ... View more
