Administrative Assistant (Bilingual)

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVOs wide range of service programs offer a variety of options to provide a seamless single source distribution system. NOVOs regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

POSITION TITLE: Administrative Assistant

POSITION TYPE: Full-Time

REPORTS TO: Human Resource Manager

Position Summary

At Novo Health Services we believe in creating value serving with purpose and growing together. As our Office Administrator youll be the heart of our daily operations the organizer communicator and problem-solver who keeps everything running smoothly. Youll support our team in areas such as administration HR coordination billing event planning and office management becoming the trusted go-to person who makes things happen.

In this role youll handle both on-site and virtual responsibilities managing billing invoicing contracts payroll processing and employee records while ensuring our office remains an efficient welcoming space. Youll also bring people together through events and communication initiatives that strengthen our community.

Were looking for someone who thrives in a fast-paced evolving environment and who embodies our core values: To Honor To Serve To Create Value and To Grow.

Because we serve a diverse workforce and customer base a bilingual candidate (English/Spanish preferred) will excel in building stronger connections and communication across teams.

Advanced Excel skills are essential youll regularly use formulas pivot tables charts and data analysis to support both operational and HR functions.

Essential Functions

• Keep the office running efficiently by organizing operations procedures correspondence and filing systems.

• Plan and implement systems layouts and equipment procurement to maintain office productivity.

• Use Excel to analyze reports summarize data and identify trends to keep leadership informed.

• Manage linen billing through the ABS system and generate detailed billing reports in Excel.

• Process purchase orders in the SAGE system; reconcile and report expenditures.

• Submit and track work orders for equipment repairs or replacements.

• Support customers by resolving concerns related to shortages or delivery issues.

• Oversee office supply ordering and coordinate facility-wide meetings and events.

• Maintain accurate employee timekeeping and attendance records using Excel.

• Partner with HR and management to support recruitment onboarding and orientation for new employees.

• Ensure compliance with Form I-9 and E-Verify requirements.

• Generate HR analytics and reports as needed using Excel.

• Translate and communicate company policies to employees in both English and Spanish as needed.

• Support managers in documenting disciplinary actions and maintaining employee records.

• Uphold all company safety standards and participate actively in a culture of accountability.

• Perform other duties and special projects as assigned.

Qualifications

• Education: High school diploma required; Associates degree or higher preferred.

• Experience: 12 years in administrative or HR support roles preferred.

• Language Skills: Bilingual (English/Spanish) strongly preferred.

• Technical Skills: Advanced proficiency in Microsoft Excel (formulas pivot tables charts and data analysis).

• Familiarity with HR processes recruitment timekeeping and reporting systems.

• Strong work ethic initiative and a commitment to quality service.

• Excellent communication empathy and problem-solving abilities.

• Ability to balance multiple priorities stay organized and perform well under pressure.

• A positive team-oriented attitude with strong attention to detail.

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical Dental and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that we provide a safe positive work environment where our associates experience tremendous growth and related opportunities for advancement.
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All applicants will be considered for employment without attention to race color sex sexual orientation gender identity national origin veteran or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.