Senior Principal Engineer

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

Are you passionate about technology and staying up-to-date on industry trends Do you consider yourself an advocate for change and eager to step outside your comfort zone As a Cloud-Focused Principal Engineer you will be a crucial team member working with innovative tools processes and people to create manage and maintain critical platform pieces and infrastructure.

We seek a talented Cloud & Kubernetes Leader to help maintain and improve our cloud-native infrastructure using technology like Kubernetes ArgoCD Istio Prometheus and AWS among this role you will deliver functionality critical to the rollout of many of Constant Contacts key initiatives. Youll have the opportunity to grow professionally and contribute to a culture of accountability and innovation. We value ambition self-motivation collaboration and a commitment to continuous improvement. If youre ready to make a significant impact and help shape the future of our infrastructure were eager to hear from you. Join us in empowering people to pursue their dreams through technology.

What Youll Do:

• Be a key contributor to an operations team of cloud-native systems using AWS EKS and OKD
• Assist with the development and maintenance of observability systems
• Participate in small to large platform engineering initiatives related to product delivery tasks
• Study the system and proactively provide architectural improvements and automated solutions for daily operations deployment and monitoring.
• Build maintain and upgrade Kubernetes clusters and ancillary software using EKS/OpenShift/OKD
• Work with stakeholders to resolve issues with AWS and Kubernetes
• Document operational procedures and share knowledge with stakeholder teams
• Mentor members of the team on best practices architecture and development
• Provide guidance in cloud-based best practices
• Participate in a teams on-call schedule which means that occasionally you may be asked to provide after-hours technical expertise guidance and support. Business hours are typically 09:00 5:00 ET

Who You Are:

• 7 years of professional combined work experience in DevOps SRE System Administration or similar roles
• Must have Kubernetes Docker and ArgoCD experience
• Must have demonstrable programming abilities in scripting languages like Bash and Python
• Knowledge of networking fundamentals is a must. You should be comfortable using common network troubleshooting tools like dig and nslookup netstat netcat tcpdump etc.
• Skilled at learning complex processes quickly and a self-service mindset through independent research
• Experience working with Git in a CI/CD environment.
• The applicant should demonstrate effective communication skills both written and verbal.
• B.S. in Computer Science (or related discipline)

Bonus Points:

• Istio/Gloo Mesh experience is a benefit
• Experience building and operating RedHat OpenShift/OKD clusters.
• Knowledge of Linux system internals and common tools would be a benefit to anyone in this particular being comfortable using tools like top strace lsof etc. would be a useful aid in your work
• Java EE/Jakarta experience writing/troubleshooting Java applications using Maven Tomcat TomEE and related technologies is a major plus.
• Experience with IaC Git / GitOps AWS is desirable
• Experience with OpenStack Ansible Puppet and Terraform would be rarely needed but useful skills to bring to the team as well
• Experience in database systems like MySQL Redis Cassandra would be helpful

#LI-HK1 #LI-Hybrid

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.