RR-Sr Analyst III Software Engineering
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Key Responsibilities:
Act as first/second-line support for VuNet APM-related issues.
Monitor analyze and troubleshoot application performance and availability problems.
Work with development infrastructure and operations teams to resolve incidents.
Perform root cause analysis (RCA) for recurring issues and provide preventive solutions.
Handle configuration fine-tuning and optimization of VuNet APM dashboards and alerts.
Escalate complex issues to L3/product teams while ensuring timely updates to stakeholders.
Document solutions SOPs and known error databases for faster resolution.
Assist in deployment upgrades and integrations of VuNet APM with existing monitoring tools.
Ensure adherence to SLAs and provide high-quality customer support.
Required Skills & Qualifications:
Bachelors degree in Computer Science IT or related field.
25 years of experience in application monitoring production support or APM tools.
Hands-on knowledge of VuNet APM platform (preferred) or similar tools (Dynatrace AppDynamics New Relic Splunk APM Datadog etc.).
Strong understanding of application architecture (web middleware APIs databases).
Familiarity with Linux/Unix and Windows environments.
Experience with logs metrics and traces in distributed systems.
Knowledge of SQL and scripting (Python Shell or PowerShell) is a plus.
Excellent problem-solving communication and analytical skills.
Good to Have:
Exposure to banking financial services or telecom domains (if VuNet deployment is sector-specific).
Experience in working with incident management processes (ITIL framework).
Familiarity with cloud platforms (AWS Azure GCP).
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Senior IC
Key Skills
- Eclipse
- .NET
- Business Analysis
- C#
- Visual Studio
- TFS
- VersionOne
- Requirements Management
- SCSS
- Jira
- Software Development
- Software Testing
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
