Non-Medical Case Manager CSR
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Job Location:
Colorado Springs, CO - USA
Hourly Salary:
$ 19 - 20
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Wage:$19.00 - $20.00 per hour
Status: Full Time
Location: Colorado Springs Colorado
Non-Medical Case Manager/CSR Full Time
Be the connection between exceptional care and the positive effect it has on every client. Help Interim HealthCare continue to provide individuals with the opportunity to maintain their dignity and receive quality care in their homes.
We are actively seeking a dynamic and motivated individual to join our team as a Full time Case Manager/CSR in the Personal Care and Support Services Department. This role is essential in coordinating client care supervising paraprofessional staff and ensuring exceptional service delivery in compliance with policies and regulations.
The perfect candidate would have:
- Experience in Case Management for non-medical clients.
- Able to assess and develop Care Plans for clients needs.
- A background in supervising Personal Care Providers and Homemakers.
- IHSS (In-Home Support Services) experience (a plus).
Benefits:
- Competitive weekly pay!
- Holiday and PTO pay for full-time employees.
- Medical for full-time employees plus dental vision and supplemental benefits for everyone.
- Supportive caring management that will have your back!
- Rewarding career with growth and learning opportunities!
- Continuing education benefits and discounted courses through Colorado Christian University and Rasmussen University.
As a Case Manager/CSR heres what youll do:
- Assist the Administrator/Manager in ensuring compliance with policies and procedures to meet or exceed client expectations.
- Coordinate educate and assess the needs of prospective and existing clients offering solutions from Interim HealthCares range of services.
- Developcare plans based on clients needs assessment.
- Complete Supervision of Care every 90 days
- Perform administrative tasks including scheduling documenting appointments and maintaining accurate client records.
- Ensure compliance with federal state and local laws as well as company policies and procedures.
- Develop evaluate and supervise a group of qualified paraprofessional employees.
- Provide ongoing training and resources to create a supportive environment for staff professional growth.
- Monitor staff adherence to company standards and implement new company-sponsored systems as needed.
- Assistour Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client/patient scheduling for home care services
- Verify documentation on employees schedules
- Assistwith office functions such as processing weekly payroll
- Act as a customer services representative for thePersonal Care and Support Servicesclients and employees.
A few must-haves for a Case Manager/CSR:
- Minimum of 18 years of age.
- High school diploma or equivalent with successful completion of a nursing assistant or home health aide program (or as defined by state law).
- Relevant experience or training in the home care industry or related personal care services.
- Previous experience supervising employees is preferred.
- Strong communication skills both verbal and written.
- Working knowledge of personal computers and business-related software (e.g. Windows Excel).
- Ability to effectively manage multiple tasks and adapt to changes.
Why Work for Interim HealthCare
Founded in 1966 Interim HealthCare is the nations first home care company and a leading employer of healthcare professionals. Operating through 300 offices our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals and a passion to put patients first. Join a nationwide network of healthcare personnelwho are making a positive impact in the lives of others through the meaningful work they do. Join a team that is making a meaningful impact in the lives of others through the work they do.
Interim HealthCare is an equal opportunity employerthat is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Application Deadline: Accepting ongoing applications.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
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