Business Support Assistant Manager

• Suffolk County Council
• Address:Beacon House Ipswich Suffolk IP1 5PB- Hybrid working
• Salary:28598 per annum pro rata
• Hours: 24 hours per week
• Contract:Permanent

At Suffolk County Council we believe that when our people grow our communities thrive. As a Business Support Assistant Manager in the Social Care and Family Support team youll find opportunities to develop your skills make a meaningful impact and shape the future of Suffolk.

Reimagine the possibilities.

Your role and responsibilities

As part of a team providing administrative and financial support to our Social Care and Family Support Practitioners across the North and East Ipswich and Coastal locality you will have a varied workload.

You will besupervising a small team of Administrators in our Ipswich office as well ascontributing to the overall management of the wider team in our Felixstowe and Leiston offices too. This will include recruitment training regular staff supervisions and performance reviews.

You will use your excellent communication skills to provide advice and guidance to staff on a range of administrative procedures monitoring workloads and ensuring work is completed to a high standard and within agreed timescales. Being based in the Ipswich office you will also be our go to person in relation to office and premises related queries.

You will need:

• a good working knowledge of budget administration following financial policies and procedures
• experience of managing/supervising staff in an office environment
• excellent IT skills including a working knowledge of MicrosoftOffice packages
• excellent organisational skills working on your own initiative as well as effectively as part of a team.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Our Administration team provides high quality administrative support to the Practitioners and Managers supporting children and families across our locality area

We are a friendly solution-focused team and you will have the full support of your fellow team membersboth within the local and wider team together with opportunities to continue to learn and develop your skills

Whilst we practice hybrid working all the team members are expected to spend part of their week working from the office. We see this as an important part of building and maintaining relationships and knowledge as well as an opportunity to collaborate with colleagues in person across our service.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Claire Drake (she/her)for a casual conversation. You can reach them by calling or emailing.

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Can you describe a time when you supervised a team to deliver high-quality administrative or financial support How did you ensure performance standards were met and workloads were managed effectively

2. Tell us about your experience managing budgets or financial information. How did you ensure compliance with financial policies and procedures

3. Tell us about a time when you had to adapt quickly to change or manage competing priorities. How did you maintain a positive and resilient attitude

4. Describe a situation where you had to handle sensitive or confidential information. How did you ensure compliance with data protection requirements

Step 4 -Upload a CV (without name and personal details).

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note:Without a supporting statement and CV your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date:11:30pm 22 October 2025

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.