Phone Receptionist Spearmint Rhino Las Vegas (Graveyard Shift)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a calm professional Phone Receptionist to be the first voice our guests hear. Youll handle a high volume of incoming calls answer questions route calls to the right teams and help guests with reservations. If youre sharp on the phone great with details and love staying organized during busy nights we want to meet you.
What youll do
- Answer and route high-volume calls with professionalism
- Provide accurate information on hours pricing dress code and packages
- Create and confirm guest lists and reservations
- Sell VIP packages and earn commission on package sales
- Assist guests with arrival coordination transportation arrangements and door entry information
- Document all calls and reservation details accurately
- Respond to SMS/voicemail messages promptly
- Notify management about high-priority calls or incidents (lost & found complaints 86d guests)
- Maintain end-of-shift call log and notes for handoff
What youll need
- Clear and confident phone presence with strong customer service skills
- Ability to multitask between phone computer and multiple systems
- Reliability for the Sunday-Thursday 8 PM-4 AM shift
- Discretion and professionalism when handling sensitive matters
- Must be 21; bilingual English/Spanish is a plus
- Ability to obtain TAM Card (Alcohol Awareness) and Sheriff Card
Ideal candidate must be comfortable when exposed to nudity or topless entertainment adult-oriented artwork or other graphic materials that portray nudity or sexually explicit subject matter.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Each club offers a personalized experience with the very best in local food and drink choices, unmatched entertainment, hospitality and live shows including…
