Night Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Hotels of Grande Bretagne and King George are two of the most historic hotels of Athens international renown for services and attention to our customer experience. The Hotel Grande Bretagne and King George are members of the Luxury Collection brand of Marriott International Inc with more than 650 Associates. The Hotels have a total of 422 rooms and suites exquisite banqueting facilities famous outlets the famous Alexanders Bar and the rejuvenating GB Spa.
Our Hotels team seeks to fill the position of:
Multi Property Night Manager
Will be reporting to the Multi Property Director of Guest Services & Front Office.
Duties and Responsibilities to include:
- Manage the night shift Front Desk teams of the Hotel Grande Bretagne and the King George ensuring delivery our exceptional Guest Service for all Guest request
- Lead the Hotel Team in all Safety and Security protocols for the Night Shift and handle in cooperation with the Night Security Shift Leader all instances that need attention.
- Supervise and Conduct Check-in Check out and all other Front Office functions required in this role
- Supervise the Night Audit Activities as needed and oversee the duties carried out by the Hotels Front desk team during the shift printing of reports audits and all other duties required
- Prepare all needed Operational Reports for the Night Shift Team and in preparation for daily service.
- Review Empower GXP and other Guest platforms to ensure all details are in place for VIP and Marriott BonVoy Guests arriving during the late evening hours.
- Reply to and assist in all Guest Requests or complaints during their Shift
- Attend Department Head Meetings of Guest Services as needed
- Prepare and deliver Learning & Development plans to the Associates of the Night Shift for Front Office and Guest Services in accordance with the approvals of the Director of Guest Services
The successful candidate should possess the following knowledge skills and attributes
- University Degree in a Tourism (or relevant Masters degree)
- Working knowledge of Opera or similar program
- At minimum of 5 years of working experience in a similar position in the hospitality sector preferably in an international luxury environment with specialization in the Night Shift
- Excellent command of Greek and the English language certified at Proficiency level
- Strong people and project management skills
- Problem solving skills. A can do attitude is a must.
- Organizing skills and coordination ability
- Analytical and attention to detail
- Interpersonal communication skills integrity and commitment
- EU National or Greek Resident
We confirm utmost confidentiality for all applications as per EU GDPR directive and all local laws for personal information
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
