Sr. Associate AR Escalations Analyst

McKesson

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profile Job Location:

Irving, TX - USA

profile Monthly Salary: $ 26 - 43
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Financial Services and Solutions Overview

Are you ready to be a pivotal force in Advancing Health Outcomes For All Join Financial Services and Solutions (FSS) at McKesson where our diverse teams play a critical role in ensuring every pill is seamlessly delivered from the manufacturer to FSS youll gain exposure to various McKesson businesses while meticulously optimizing financial operations driving positive cash flow for the Enterprise and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant dynamic workplace where your contributions have a tangible impact on the organization. If youre passionate about making a real difference and want to be part of a dedicated team that values efficiency accuracy and professional growth FSS is the place for you. Join us and energize your career with endless opportunities!

Role Description

The Sr. Associate Accounts Receivable Escalation Analyst is responsible for managing escalated accounts receivable issues driving resolution of high-risk balances and supporting AR to cash conversion for high value accounts. This role is critical in driving proactive collection strategies reducing aging balances and minimizing bad debt exposure. The ideal candidate will be analytical persistent and skilled in high-risk account management and escalation processes.

Key Responsibilities

  • Resolve Escalated Accounts:
    Serve as the primary point of contact for second tier escalations focusing on high-risk aged or disputed receivables.
  • Drive Resolution Strategies:
    Collaborate with internal teams (Sales Legal Customer Service) to resolve payment delays disputes and non-responsiveness.
  • Enhanced Collection Activities:
    Execute targeted outreach and follow-up on overdue accounts including final demand letters and pre-collections actions.
  • Skip Trace Research:
    Perform advanced research to locate and engage customers with unreachable or outdated contact information.
  • Reporting & Analysis:
    Monitor aging reports track escalation outcomes and provide insights to improve collections performance and reduce bad debt.
  • Process Improvement:
    Identify trends and recommend process enhancements to streamline escalation handling and improve recovery rates.

Minimum Qualifications

  • Degree or equivalent and typically requires 2 years of relevant experience in corporate collections accounts receivable or escalation management preferably in a large enterprise environment.

Critical Knowledge/Skills

Technical Skills:

  • Advanced Excel (pivot tables VLOOKUP large datasets)
  • SAP and Salesforce proficiency

Analytical & Operational Skills:

  • Complex account reconciliation
  • Skip tracing and investigative research

Communication & Interpersonal:

  • Executive-level communication
  • Customer service in high-pressure scenarios

    We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

    Our Base Pay Range for this position

    $26.12 - $43.54

    McKesson is an Equal Opportunity Employer

    McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age or genetic information. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

    Join us at McKesson!


    Required Experience:

    Senior IC

    McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care...
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    Key Skills

    • Data Collection
    • Malware Analysis
    • Pivot tables
    • Analysis Skills
    • Microsoft Powerpoint
    • Securities Law
    • Product Lifecycle Management
    • Microsoft Excel
    • PMP
    • Financial Analysis
    • Omniture
    • Data Analysis Skills

    About Company

    Company Logo

    McKesson is the leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions. McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands ... View more

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