Salesforce Developer Agentic AI

Position Description:

At CGI we are seeking a Senior Salesforce Developer with hands-on experience in Agentic AI and large language model (LLM) integration to join our growing this role you will help design and deliver next-generation Salesforce solutions infused with AI-driven automation conversational capabilities and intelligent workflows. This is an exciting opportunity for an experienced Salesforce professional who is passionate about innovation and wants to shape the future of AI-powered CRM systems within a collaborative high-performing environment. This is a permanent full-time position based in Atlantic Canada with a hybrid work model requiring 2 days onsite per week.

Your future duties and responsibilities:

Design develop and maintain Salesforce applications including Apex classes Lightning Web Components (LWC) and custom integrations.
Build and integrate Agentic AI solutions leveraging frameworks such as LangChain OpenAI APIs or Einstein GPT to enhance automation and customer interactions.
Collaborate with cross-functional teams including AI/ML engineers data scientists and product owners to design and implement intelligent CRM capabilities.
Develop secure and scalable API integrations between Salesforce and external AI or data platforms.
Participate in solution architecture discussions performance tuning and code reviews to ensure best practices.
Contribute to AI-driven feature ideation workflow automation and intelligent agent design within Salesforce.
Support deployment processes testing and documentation in an Agile/DevOps environment.

Required qualifications to be successful in this role:

Education and Experience:
Bachelors degree in Computer Science Engineering or a related field.
Minimum 5 years of experience in Salesforce development and customization.

Technical Skills:
Strong expertise in Apex Lightning Web Components (LWC) Visualforce SOQL and REST/SOAP APIs.
Proven experience integrating Salesforce with AI tools or APIs (e.g. OpenAI LangChain Einstein GPT or similar frameworks).
Solid understanding of Salesforce architecture data modeling and automation tools (Flows Process Builder).
Familiarity with Python JavaScript or for AI and LLM integration use cases.
Experience with CI/CD pipelines version control and Salesforce DevOps processes.

Desirable Skills:
Experience working with Agentic AI frameworks or autonomous AI agents.
Understanding of Retrieval-Augmented Generation (RAG) or AI orchestration in enterprise systems.
Knowledge of AWS Azure AI or Google Vertex AI integration with Salesforce.
Salesforce Certifications such as Platform Developer I/II Application Architect or Einstein GPT Specialist preferred.

Soft Skills:
Strong problem-solving and analytical mindset.
Excellent communication and collaboration skills.
Self-driven and eager to explore emerging AI technologies.

#LI-HG

Skills:

• Salesforce
• Software Development

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.