Associate Supervisor, Product Analysis Center

Redmond, WA - USA

Monthly Salary: $ 79500 - 123500

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Work Flexibility: Hybrid or Onsite

As an Associate Supervisor in the Product Analysis Center Redmond WA. You will lead a team of quality analysts dedicated to investigating product issues and driving improvements in customer satisfaction cost efficiency and cycle this hybrid role you will work onsite four days per week and remotely one day per week ensuring strong team engagement and operational continuity.

What You Will Do

Oversee daily PAC operations including prioritization resource allocation and issue resolution.
Recruit onboard and manage team members providing coaching and performance development.
Conduct regular 1:1 meetings and administer performance appraisals.
Identify and facilitate technical training to enhance team capabilities in failure analysis and troubleshooting.
Ensure compliance with regulatory quality legal corporate and HR policies.
Maintain a safe and compliant work environment through proper documentation and training.
Lead PAC projects and contribute to strategic planning and continuous improvement initiatives.
Establish and monitor KPIs to support timely complaint processing and stakeholder feedback.
Manage PAC systems troubleshoot equipment issues and drive process improvements.
Ensure traceability and documentation of returned products throughout the analysis lifecycle.
Provide exceptional customer service and foster collaboration across R&D Quality Regulatory and Service teams.
Support audit readiness and contribute to CAPA and nonconformance investigations.

What you need

Associates degree with 4 years of related technical experience or Bachelors degree with 2 years of related technical experience.

Preferred

Experience in quality assurance or product analysis within a regulated industry.
Knowledge of Six Sigma Lean Manufacturing or Kaizen methodologies.
Strong leadership communication and problem-solving skills.
Ability to manage multiple priorities and drive team performance.

$79500.00 -123500.00 USD Annual salary plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Required Experience:

Manager

Work Flexibility: Hybrid or OnsiteAs an Associate Supervisor in the Product Analysis Center Redmond WA. You will lead a team of quality analysts dedicated to investigating product issues and driving improvements in customer satisfaction cost efficiency and cycle this hybrid role you will work onsit...

Work Flexibility: Hybrid or Onsite

What You Will Do

Oversee daily PAC operations including prioritization resource allocation and issue resolution.
Recruit onboard and manage team members providing coaching and performance development.
Conduct regular 1:1 meetings and administer performance appraisals.
Identify and facilitate technical training to enhance team capabilities in failure analysis and troubleshooting.
Ensure compliance with regulatory quality legal corporate and HR policies.
Maintain a safe and compliant work environment through proper documentation and training.
Lead PAC projects and contribute to strategic planning and continuous improvement initiatives.
Establish and monitor KPIs to support timely complaint processing and stakeholder feedback.
Manage PAC systems troubleshoot equipment issues and drive process improvements.
Ensure traceability and documentation of returned products throughout the analysis lifecycle.
Provide exceptional customer service and foster collaboration across R&D Quality Regulatory and Service teams.
Support audit readiness and contribute to CAPA and nonconformance investigations.

What you need

Associates degree with 4 years of related technical experience or Bachelors degree with 2 years of related technical experience.

Preferred

Experience in quality assurance or product analysis within a regulated industry.
Knowledge of Six Sigma Lean Manufacturing or Kaizen methodologies.
Strong leadership communication and problem-solving skills.
Ability to manage multiple priorities and drive team performance.

$79500.00 -123500.00 USD Annual salary plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.

Travel Percentage: 10%

Required Experience:

Manager

Key Skills

Instrument
Lighting
Gym
Event Production
Beauty Therapy

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About Company

Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more

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