Community Engagement Specialist

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This job description outlines the Community Engagement Specialists objective primary responsibilities and/or requirements and qualifications.

Objective: The Community Engagement Specialist will be responsible for developing implementing and managing strategies that increase brand awareness build community partnerships and generate client leads. This role combines business development community outreach and marketing execution to achieve measurable growth in both client acquisition and retention.

Reports to: Management Team

Primary Responsibilities (including but not limited to):

Analyze market conditions and trends including but not limited to competitors and influence centers; the overall goal is to explore areas of business opportunity.
Identify all local influence centers (hospitals senior living communities including independent assisted memory care rehabilitation respite care hospice home health physician practices and other related healthcare providers) to determine referral sources and build lasting and meaningful relationships.
Develop and manage new referral sources through face-to-face meetings networking and digital strategies.
Coordinate and manage digital marketing functions with the direction and collaboration of leadership/owner.
Personally visit and arrange meetings with people responsible for or in a position to refer clients.
Contact and engage with at least 8 to 10 referral sources daily to develop relationships and gain referrals.
Utilize monthly marketing calendar and plan to coordinate activities.
Organize daily network and relationship-building tasks.
Arrange presentations of Senior Helpers services at meetings in healthcare and senior-related organizations.
Attend trade shows conferences and community networking events representing Senior Helpers services. Network with others in the industry to develop additional referral sources.
Assist in coordinating and managing various marketing and advertising methods including social media digital marketing direct mail and print ads with assistance from the Franchisors Marketing team.
Maintain and manage a (CRM) Customer Relationship Management system.
Develop and maintain weekly activity reports and track KPIs and marketing data.
Meet or exceed sales objectives.
Always represent the company with professionalism.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

Bachelors degree in marketing or related field or three years of related work experience in marketing sales and/or business development in home care home health or healthcare in lieu of degree
Minimum of one years experience in the healthcare industry developing and managing a sales strategy preferred.
Must have exceptional organizational rapport-building skills and excellent follow-up be an active listener and attentive to detail as well as prioritize tasks in a changing environment.
Must have excellent communication skills. Ability to maintain consistent relationships with prospects and referral sources.
Self-starter who is solutions driven motivated and results-oriented to maximize growth potential.
Ability to develop partnerships by gaining the commitment and buy-in of others.
Understanding and adhering to SMART goals and other performance goals set by the supervisor.
Proficiency in Microsoft Word Excel PowerPoint Internet and Outlook required.
Ability to learn software programs quickly.
Ability to work independently and as a positive member of the team.
Must have a valid drivers license with a good driving record and reliable transportation.
Excellent verbal and written communication skills.
Must be a Road Warrior and adaptable to traveling within the assigned territory.

Required Experience:

This job description outlines the Community Engagement Specialists objective primary responsibilities and/or requirements and qualifications.Objective: The Community Engagement Specialist will be responsible for developing implementing and managing strategies that increase brand awareness build comm...

This job description outlines the Community Engagement Specialists objective primary responsibilities and/or requirements and qualifications.

Reports to: Management Team

Primary Responsibilities (including but not limited to):

Analyze market conditions and trends including but not limited to competitors and influence centers; the overall goal is to explore areas of business opportunity.
Identify all local influence centers (hospitals senior living communities including independent assisted memory care rehabilitation respite care hospice home health physician practices and other related healthcare providers) to determine referral sources and build lasting and meaningful relationships.
Develop and manage new referral sources through face-to-face meetings networking and digital strategies.
Coordinate and manage digital marketing functions with the direction and collaboration of leadership/owner.
Personally visit and arrange meetings with people responsible for or in a position to refer clients.
Contact and engage with at least 8 to 10 referral sources daily to develop relationships and gain referrals.
Utilize monthly marketing calendar and plan to coordinate activities.
Organize daily network and relationship-building tasks.
Arrange presentations of Senior Helpers services at meetings in healthcare and senior-related organizations.
Attend trade shows conferences and community networking events representing Senior Helpers services. Network with others in the industry to develop additional referral sources.
Assist in coordinating and managing various marketing and advertising methods including social media digital marketing direct mail and print ads with assistance from the Franchisors Marketing team.
Maintain and manage a (CRM) Customer Relationship Management system.
Develop and maintain weekly activity reports and track KPIs and marketing data.
Meet or exceed sales objectives.
Always represent the company with professionalism.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

Bachelors degree in marketing or related field or three years of related work experience in marketing sales and/or business development in home care home health or healthcare in lieu of degree
Minimum of one years experience in the healthcare industry developing and managing a sales strategy preferred.
Must have exceptional organizational rapport-building skills and excellent follow-up be an active listener and attentive to detail as well as prioritize tasks in a changing environment.
Must have excellent communication skills. Ability to maintain consistent relationships with prospects and referral sources.
Self-starter who is solutions driven motivated and results-oriented to maximize growth potential.
Ability to develop partnerships by gaining the commitment and buy-in of others.
Understanding and adhering to SMART goals and other performance goals set by the supervisor.
Proficiency in Microsoft Word Excel PowerPoint Internet and Outlook required.
Ability to learn software programs quickly.
Ability to work independently and as a positive member of the team.
Must have a valid drivers license with a good driving record and reliable transportation.
Excellent verbal and written communication skills.
Must be a Road Warrior and adaptable to traveling within the assigned territory.

Required Experience:

Key Skills

Business Development
Employee Orientation
Public Health
Account Management
VersionOne
Conflict Management
Project Management
Relationship Management
Team Management
Customer relationship management
Human Resources
Public Speaking

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Senior Helpers Vancouver BC

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