ServicesSupport Coordinator

Nashua, NH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Title: Services and Support Coordinator

Pay Rate or Salary Range: $27/hr. - $29/hr. DOE

Benefits include health dental and vision (eligible on the 2^nd month following 60 days from your start date).

Employment Type: Contract 2 years

Est. End Date: 10/15/2027
Schedule: 8am 5pm

Location: Nashua NH 03063
Job Code: JPC-11529/MSP # -

We have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions. This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customers experience with our clients solutions processes and services.

Act as the point of Contact for Nashuas contracted customers. Manage the processing of all completed work contracted and per incident.
Be prepared for inquiries by contracted customers for all assets in Keysights control including outsourced tracking holds and exceptions.
Youll be responsible for the quality of Nashuas deliverables; certificates and data being published and the Clean and Close process.
Review the OSRP delivery processes implementing improvements and update the OSRP Service Delivery Guides as needed.
Enter Maintain and support data entry in various systems to support delivery operations.
Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.
Communicates with customers for issue resolution and response.

Qualifications:

Minimum of 3 years relevant experience.
Solid working knowledge of Windows OS and MS Office applications including Outlook Teams and Excel.
Experience with database tracking and management systems.
Strong interpersonal skills to work with internal and external customers.
Strong attention to details ability to multitask and organizational skills.
Will require understanding of general and technical aspects of various contract requirements and processes.
Need to be able to document processes and work instructions.
Ability to work with reports and perform data analysis.
Must have the ability to work in a team environment and provide responsive customer service to team members with constant interruptions.

We need hard-working reliable employees. Tekberry offers a $100 payment for referrals!

Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.

Tekberry Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job!

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Title: Services and Support Coordinator Pay Rate or Salary Range: $27/hr. - $29/hr. DOE Benefits include health dental and vision (eligible on the 2nd month following 60 days from your start date). Employment Type: Contract 2 years Est. End Date: 10/15/2027 Schedule: 8am 5pm Location: Nas...