Apptad- Network Technician

Owensboro, KY - USA

Monthly Salary: Not Disclosed

Posted on: 09-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Title: Network Technician - Telecom

Location: Owensboro KY 42303

Mode : Contract (6 Months)

Telecommunications Support Services with capabilities of

Telecommunications Hardware Installs Tests and Troubleshoots
Provide client support on usage
Calibrates equipment
Administrator/maintain systems such as PBX Phones Headsets Nurse Call Systems Radios Paging Overhead Paging Communications Servers Maintenance Voice Router configuration and ACD Queues
Incident Management

Responsible for the planning and installing of telephone and communications equipment in accordance with established procedures and methods

Project manages medium to large telephone projects
Create and maintain installation and equipment request forms
Documents and reports daily activities in ServiceNow application for tracking purposes

Develops implements and performs routine preventive maintenance and repair programs and maintains an adequate inventory of replacement and repair parts for telephone and communication equipment.

Creates and maintains an equipment inventory for all telephone sets pagers and all other related items
Performs maintenance repairs on all telephone sets and pagers within SLA targets
Prepares and maintains a high-level disaster recovery plan for various communication systems. Plan updates will take place within 7-10 business days of any changesupgrades to the systems

Troubleshoots and repairs communications equipment throughout the Bassett Healthcare Network including but not limited to the Cisco Phone System Nurse Call Systems pocket paging controller and overhead paging.

Answers trouble call within 15 minutes of received call or page
Documents downtime and trouble calls within ServiceNow
Uses troubleshooting techniques to keep downtime to a minimum

Assures maximum utilization of communications systems through education.

Provides communications equipment training to departments for end-user applications as requested
Creates maintains and provides quick reference guides and materials for end-users as requested
Advises leadership on effective communication practices and cost improvement

Advises leadership of trends and opportunities to improve and enhance communications systems and networking performance.

Using industry periodicals books CBTs and other means provide supervisor with improvement ideas

Job Title: Network Technician - Telecom Location: Owensboro KY 42303 Mode : Contract (6 Months) Telecommunications Support Services with capabilities of Telecommunications Hardware Installs Tests and Troubleshoots Provide client support on usage Calibrates equipment Administrator/maintain syste...