IT Assistant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
IT Assistant (Commerce & Marketing Focus)
Location: Yaounde
Department: IT & Commercial
Reports to: IT Manager / Sales & Marketing Lead
Salary : Min 100 000 CFA Francs
Job Summary
We are seeking a dynamic and versatile IT Assistant to support both our technical operations (30%) and commercial and marketing activities (70%).
The ideal candidate will have a strong IT background with at least 2 years of experience in technical support combined with an interest in leveraging technology to enhance marketing sales and client engagement.
This position requires excellent communication skills technical problem-solving abilities and a proactive approach to supporting business growth through IT-driven solutions.
Key Responsibilities
1. Technical Support (30%)
Provide first-level technical assistance to internal staff for hardware software and network issues.
Install configure and maintain computers printers and office equipment (including CCTV and networking devices).
Manage user accounts access controls and ensure smooth network connectivity.
Maintain system backups updates and ensure IT assets are properly inventoried and functional.
2. Marketing and Sales Support (70%)
Collaborate with the marketing and sales teams to optimize digital tools and systems (CRM email campaigns databases etc.).
Assist in market research lead generation and client follow-up using digital platforms.
Contribute to the development of promotional content presentations and marketing analytics reports.
Provide technical support during marketing campaigns and events (e.g. digital setup data collection tools).
Monitor online platforms and assist in maintaining company digital presence.
Requirements
Bachelor’s degree in Information Technology Computer Science or a related field.
Minimum 2 years of professional experience in a technical IT support role.
Proven ability to troubleshoot and resolve hardware software and network issues.
Basic knowledge of digital marketing tools (e.g. CRM systems email marketing platforms social media analytics).
Strong communication and teamwork skills; ability to work cross-functionally with technical and non-technical teams.
Organized detail-oriented and proactive in identifying and solving problems.
Fluency in English (French is an asset).
Preferred Skills
Familiarity with Google Workspace or Microsoft 365 environments.
Experience with website maintenance or basic graphic design tools (e.g. Canva WordPress Photoshop).
Knowledge of data analysis tools or CRM software (e.g. HubSpot Salesforce).
What We Offer
A dynamic work environment with opportunities for professional growth.
Exposure to both IT operations and business development functions.
Competitive salary package based on experience and performance.
Key Skills
- Computer Hardware
- Network Management
- Active Directory
- LAN
- Firmware
- Computer Networking
- POS
- Windows
- Software Troubleshooting
- Operating Systems
- Micros POS
- Analytics
