Night Sidekick Night Guest Service Agent

Do you easily connect to people love providing a warm welcome and get a kick out of helping people Then keep reading!

Zoku is a home for business travelers who want to live in a city for anywhere from a few days to a few months. Were not your typical business hotel: we offer a relaxed place to stay work and meet new people while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

Were also proudly B Corp certified at all four of our locations (Amsterdam Copenhagen Paris and Vienna) which means we hold ourselves to high standards when it comes to social and environmental impact transparency and accountability. At Zoku youll join an international team of driven proactive and fun-loving people who all share one thing: a passion for connecting people across the globe.

TELL ME MORE

As a Night Sidekick you bring a smile to all our night owls and early risers. If you enjoy assisting others creating a pleasant atmosphere and continually striving to develop creative service ideas then youre a perfect fit for us!

Among other tasks the role involves welcoming our residents checking in and checking out our night owls cleaning and ensuring that our breakfast is ready in the morning. The Night Sidekick position reports to the Duty Managers and is responsible for the security in the case of an emergency in the night.

WHAT WILL YOU DO

No day looks the same as a Night Sidekick but heres a glimpse of what you can expect:

A friendlyfirstimpression:Be the firstpoint of contact for anyone walking through our doors at night. This means providing a warm smile assisting them with checking in andout andhelping them with any request during the night.

Be a smooth operator: Join the latehandover with the Duty Manager to acquire all guest information and provide a clear handover to the team in themorning. Additionally youll be responsible for thesecurity during the nightand are the point of contact in case of an emergency.

Master of the bar:Help prepare & serve drinks at the end of the night while acting as a social connector for our night owl residents guests and also tidy up our bar and Social Spaces in preparation for the next day.

Kitchen right hand:In the morning set up our breakfast buffet and assist the kitchen team in getting the most important meal of the day ready for our residents.

WHATS IN IT FOR YOU

• A market conform salary of 2260- gross per month (based onfull-time) plus an extra (tax-free) bonus of 28- per worked night.

• Cool benefits like a free after-work drink free fitness offers discount on an annual public transport card and friends & family rates at all Zoku locations.

• A fun young multi-national company with colleagues from across the globe to meet learn and grow from.

• The best free staff meals enjoyed in our rooftop Social Spaces overlooking the city.

• Exciting on-the-job training opportunities andfun events throughout the year to celebrate achievements and milestones.

• A job at one of the 25 coolest hotels in the world that feels like a second home and is purpose-driven.

WE LOVE PEOPLE WHO

• Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them

• Are ready to change the way guests are treated in the hospitality industry by always providing their service in better more creative ways.

• Are genuinely friendly pro-active and open.

• Are eager to get the best out of themselves and their peers.

• Understand the importance of the night shift role and the responsibility and reliability it requires.

• Dont mind getting their hands dirty every now and then.

A FEWMUST HAVES

• You have worked in hospitality or in a similar customer-facing industry preferably at the reception. Night experience is a plus!

• You are fluent in English. German and any other languages are a big plus!

• You are an EU resident or have a valid working and living permit to work in Austria.

• You are available 32h per week.
  

• You love to work at night and dont mind working alone.