Vice President, Product Delivery Wires and International Payments
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Chase is seeking a highly effective and innovative Product Manager to support the end-to-end Wires customer experience and digital vs non-digital project execution.
This role will serve as the strategic and execution lead for Wires user experience and communication strategy. You should be highly organized self-motivated and experienced in product delivery and technical execution including a history of supporting successful product releases and leading digital transformation at scale. You should have a heart for designing frictionless user-centric products be process and controls oriented and be capable of managing product features from conception to implementation. Experience engaging stakeholder across other lines of business and functions as well as external vendors is highly valued.
- Lead the Wires omni-channel customer experience including user journey design channel-specific UX delivery and continuous improvement of digital workflows.
- Own customer communications strategy for Wires ensuring messaging is timely clear and aligned with the overall brand and business strategy.
- Drive the development and implementation of Trust & Security capabilities within the Wires ecosystem including secure authentication risk mitigation controls and fraud prevention features.
- Collaborate with stakeholders across business technology and third party vendors on vision and strategic pillars required to deliver new products and solutions.
- Refine and iterate features based on business objectives customer research focused dynamics analytics as well as manage order and refine product backlog items to optimize value delivery.
- Conduct product reviews strategy sessions with leadership performance assessments and use data based decision-making to influence the evolution of the roadmap.
- Provide input on the products business metrics including OKRs and ensure alignment with both customer needs and business goals.
- Manage internal risk and compliance review processes to support launch and ensure a strong control environment.
- Foster a culture of ownership agility and be willing to take controlled risks to achieve results.
- Bachelors degree
- 5 years product development experience
- 3 years of people management experience
- Proven track record of managing the end-to-end product development lifecycle (PDLC)
- Strong ability to analyze opportunities build business cases recommend solutions and communicate effectively (both verbal and written) to all levels of management
- Experience working with Agile methodologies and tools
- Masters degree in product related fields
- Financial Services experience and deep knowledge of digital payments and experience in leading large scale of digital implementation
- Demonstrated prior experience working in a highly matrixed complex organization
- Experience leading high-performing product or strategy teams
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
