WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! -No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly Rateof12.88 per hour (full time 39 hours/ week)
Smart uniform providedand laundered
Freeand healthymealswhen on duty
Grow your Career!
Personal Developmentprogrammes designed to support you at every step of your career
A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts:with Perks at Work
Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Discounted Car Parking
Up to 4 weeks temporary accommodationif relocatingat a discounted rate
Modern and inclusiveTeam Members areas
A Conference and Events Supervisor is responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.
What will I be doing
As a Conference and Events Supervisor you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically you will be responsible for performing the following tasks to the highest standards:
Supervise Conference and Events operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference and Events including Bar Restaurant and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Conference and Events Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for
A Conference and Events Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Previous Conference and Banquet experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in the hotel industry
Experience in supervising and/or delegation
Willingness to develop team members and self
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.