Laboratory Supervisor

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The salary for this position is $84905/yr thru $94338/yr. commensurate with experience

ESSENTIAL JOB FUNCTIONS:

• Provides oversight of assigned laboratory operations and supervision of assigned staff; sets priorities and manages change

• Manages analytical instrumentation (MALDI-TOF ELISA etc.) within the section.

• Performs statistical analysis of data for planning and laboratory improvement functions.

• Supports internal and external audits of critical systems.

• Develops standard operating procedures for analytical methods and lab procedures.

• Implements effective corrective actions based on root cause analysis; safeguards Quality Assurance (QA) requirements.

• Enforces compliance with regulations and protocols.

• Participates in the design and implementation of laboratory information management software (LIMS); configures and operates complex and technical software systems used in the operation of laboratory instrumentation.

• Plans coordinates and manages research projects along with the implementation of new analytical instrumentation and methods.

• Serves as subject matter experts to clients; assists clients including operations staff with high level problem-solving project completion and in the development of solutions provides professional technical advice.

• Assists in the development and implementation of division goals objectives policies and procedures.

• Interacts with regulatory agencies including those related to planning regulatory compliance software integration and analytical reporting.

• Supports and facilitates training of staff; develops training documents and training manuals for new analysts.

• Assists in the administration and preparation of operational and capital budgets.

• Keeps current on quality assurance requirements including state (drinking water and wastewater) and national (National Environmental Laboratory Accreditation Program) accreditation programs.

• Participates in emergency response simulations and exercises

• Serves on internal committees; and represents Charlotte Water on regional statewide or national boards or committees as requested; acts as a technical and professional resource both internally and externally to the organization.

• Supervises and coordinates work activities of assigned staff; assigns work monitors status of work and inspects completed work; participates and provides input in staffing decisions relative to hiring firing discipline and promotional opportunities; evaluates performance; mentors staff; and provides assistance with career development.

• Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Bachelors Level Degree in chemistry environmental science or related field from an accredited school

• Five (5) Years of Experience in a certified environmental laboratory and including one (1) year of supervisory experience.

OR

• Masters Level Degree

• Three (3) Years of Experience in a certified environmental laboratory and including one (1) year of supervisory experience.

Licenses Certifications or Registrations:

• Requires a valid drivers license.

• Requires a minimum of 16 collegiate credit hours in microbiology and biology for NELAP accredited microbiology areas.

• Requires completion of NIMS/ICSand 800 (or obtain within 18 months of hire).

• Desires completion of NIMS/ICS 300 and 400.

• Desires a NC Wastewater Laboratory Analyst Certification I II III and IV; NC Bacteriological certification for Total coliforms and E. coli; NC Pretreatment Grade II certification; Method 1623 Principal Analyst.

• Additional certifications based upon area of work

Knowledge Skills and Abilities:

• Knowledge of Laboratory Information Management System (LIMS) Software

• Knowledge of common office software and other pertinent computer programs

• Knowledge of local state and federal regulations related to services provided by a laboratory

• Knowledge of chemistry microbiology environmental engineering and dimensional analysis as well as inferential statistics

• Ability to analyze data

• Knowledge of operation maintenance and calibration of specialized equipment and instrumentation used on the job

• Knowledge of sampling and laboratory protocols

• Knowledge of City policies and processes

• Skill in communicating both verbally and in writing

• Skill in using spreadsheets charts and graphs

• Ability to follow instructions

• Ability to effectively communicate with state and federal agencies concerning regulations

• Ability to supervise employees

• Ability to develop employee talents within a diverse workforce

• Ability to set priorities manage change mentor and develop employees

• Ability to communicate expectations motivate employees set smart goals provide feedback and assess performance

• Basic knowledge of finance and purchasing rules policies and timelines

PHYSICAL DEMANDS:

The work is medium which requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally the following physical abilities are required: prolonged standing and/or sitting walking balancing climbing stooping crouching kneeling grasping handling lifting manual dexterity feeling pulling pushing reaching repetitive motion speaking perceiving sounds at normal speaking levels distinguishing among sounds mental acuity visual acuity in data/color/observations/instrumentation and walking.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.