Service Communications Advisor
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Job Location:
Madison, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
We are seeking a dedicated Service Communications Advisor to join our Madison team. The ideal candidate will act as a key point of contact for client communications ensuring clear professional and timely interaction. This role requires a proactive approach to problem-solving and a commitment to delivering an exceptional client experience.
Responsibilities:
Manage and respond to client inquiries through multiple communication channels.
Maintain accurate records of all client interactions.
Collaborate with internal teams to resolve client issues efficiently.
Provide feedback and insights to improve service processes.
Ensure communication aligns with company standards and best practices.
Qualifications :
Qualifications:
Bachelors degree or equivalent experience in communications business or a related field.
Strong verbal and written communication skills.
Exceptional problem-solving and organizational abilities.
Ability to work independently and as part of a team.
Previous experience in client-facing roles is preferred.
Additional Information :
Benefits:
Competitive salary ($60k - $65k per year).
Opportunities for professional growth and career development.
Comprehensive training and skill development programs.
Supportive and collaborative work environment.
Full-time position with standard company benefits.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
