Call Center Agent
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a dedicated and professional Call Center Agent to join our dynamic customer service this role you will be the first point of contact for our clients handling inquiries providing accurate information and ensuring an exceptional customer experience at every interaction. The ideal candidate is a confident communicator with excellent problem-solving skills and a strong commitment to service quality.
Responsibilities
Handle incoming and outgoing calls in a courteous and efficient manner.
Respond to customer inquiries resolve issues and provide accurate product or service information.
Maintain detailed and organized records of client interactions using company systems.
Collaborate with team members and supervisors to meet quality and performance goals.
Uphold Shine Social Brands values of professionalism integrity and excellence in every conversation.
Qualifications :
Qualifications
High school diploma or equivalent required; associate or bachelors degree preferred.
Previous experience in a call center or customer service environment is an advantage.
Strong verbal and written communication skills.
Ability to multitask manage time effectively and remain composed under pressure.
Proficiency in computer-based systems and data entry.
Reliable punctual and motivated to provide outstanding customer service.
Additional Information :
Benefits
Competitive salary with performance-based incentives.
Clear opportunities for career advancement and professional growth.
Supportive team-oriented workplace culture.
Paid training and continuous development programs.
Comprehensive benefits package available after probationary period.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
