This opportunity is available to Internal Applicants Only
Position Summary: |
The Team Leader will represent and ensure the highest level of visitor satisfaction service and experience on the Garden grounds. Support VE leadership and Attendants on duty. |
Specific Duties & Responsibilities: |
- Provide visitors and Attendants with accurate and real-time information
- Consistently uphold standards of excellence and make the visitor experience a top priority
- Be responsible for your designated post/sector. Provide post/sector with necessary supplies. Keep it clean presentable and operational
- Remain visible and approachable at all times in high visitation areas
- Perform current Attendant and or Tram driver duties as required
- Work closely with leadership to ensure the highest standards of service are achieved
- Liaise with leadership on duty to achieve resolution to visitor challenges and staff inquiries
- Be the point person for leadership staff. Notify leadership immediately as issues arise such as broken equipment mishaps in restrooms erroneous signage malfunctions etc
- Monitor staff breaks. Breaks begin at 11a and should be performed in the order assigned
- Participate fully in morning meetings training sessions programs and staff assignments i.e. presentations tours
- Perform other duties as assigned by leadership
|
Qualifications: | |
| - Minimum 6 months as a VE Attendant or Tram driver
- Extensive knowledge of NYBG geography and plant collections
- Available to work weekends weekdays holidays and some evenings
- Previous customer service experience required
- Excellent communication skills
- Fluency in English required
|
Physical Demands & Work Environment: While performing the duties of this position the employee is required to at minimum - Work outdoors under a variety of weather conditions
- Stand and or/sit for long periods
- Move up to 25lbs
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule: 24 hours per week (minimum)
Pay Rate: $21 per hour
| |
| | |
If you require an accommodation for any part of the application process please notify the Human Resources department atemailprotected.
EOE/BIPOC/F/Persons with disabilities/Veterans
This opportunity is available to Internal Applicants OnlyPosition Summary:The Team Leader will represent and ensure the highest level of visitor satisfaction service and experience on the Garden grounds. Support VE leadership and Attendants on duty.Specific Duties & Responsibilities:Provide visitors...
This opportunity is available to Internal Applicants Only
Position Summary: |
The Team Leader will represent and ensure the highest level of visitor satisfaction service and experience on the Garden grounds. Support VE leadership and Attendants on duty. |
Specific Duties & Responsibilities: |
- Provide visitors and Attendants with accurate and real-time information
- Consistently uphold standards of excellence and make the visitor experience a top priority
- Be responsible for your designated post/sector. Provide post/sector with necessary supplies. Keep it clean presentable and operational
- Remain visible and approachable at all times in high visitation areas
- Perform current Attendant and or Tram driver duties as required
- Work closely with leadership to ensure the highest standards of service are achieved
- Liaise with leadership on duty to achieve resolution to visitor challenges and staff inquiries
- Be the point person for leadership staff. Notify leadership immediately as issues arise such as broken equipment mishaps in restrooms erroneous signage malfunctions etc
- Monitor staff breaks. Breaks begin at 11a and should be performed in the order assigned
- Participate fully in morning meetings training sessions programs and staff assignments i.e. presentations tours
- Perform other duties as assigned by leadership
|
Qualifications: | |
| - Minimum 6 months as a VE Attendant or Tram driver
- Extensive knowledge of NYBG geography and plant collections
- Available to work weekends weekdays holidays and some evenings
- Previous customer service experience required
- Excellent communication skills
- Fluency in English required
|
Physical Demands & Work Environment: While performing the duties of this position the employee is required to at minimum - Work outdoors under a variety of weather conditions
- Stand and or/sit for long periods
- Move up to 25lbs
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule: 24 hours per week (minimum)
Pay Rate: $21 per hour
| |
| | |
If you require an accommodation for any part of the application process please notify the Human Resources department atemailprotected.
EOE/BIPOC/F/Persons with disabilities/Veterans
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
