Front Desk Receptionist

Bring your dog to work Thats right! Dogtopia the industry leader in dog daycare boarding and spa services has an immediate opening for an energetic organized business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs - and upon successful completion of training you can even bring YOUR dog to work with you! What a bonus!

What we offer: Lets look at what Dogtopia does for you!

-Its always bring your dog to work day!

-Education in basic dog obedience and training

-Fun Dynamic team culture with over 200 locations

-Career progression based on performance

-Additional certification programs available

-Competitive wages with flexibility in scheduling

Now that we have the fun out of the way lets get into what you can offer us.

Day to day Duties

-Data Entry

-Building lasting relationships with our Pet Parents

-Tracking relationship and communication with Pet Parents

-Greeting EVERYONE that walks in or out of Dogtopia!

-Understanding our Dogtopia-isms

The rules by which we as Dogtopians love by are:

We LOVE life unconditionally like a dog!

We STAY loyal to our pack!

We CHASE the absolute highest standard of safety!

We PLAY to our fullest potential!

We TREAT every day like Its the Most Exciting Day Ever!

Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete

-Maintain and update cleaning schedule along with holding themselves and team accountable to the Dogtopias safety and cleaning standards.

-Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues

Customer Service and Presentation

-Maintains neat and organized Front Desk team area at all times

-Sets the example for the 3 Ss (Smile Story Satisfaction) and hold accountable to internal and external customer service standards

-Answering phones emails and questions from pet parents

-Strive for high customer review ratings!

-ENJOY your Team! GROW your Team! And PLAY to your fullest potential!

As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origindisability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.