Spa Receptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Spa Receptionist
This position serves as the first point of contact for spa guests providing exceptional service through efficient booking welcoming guests and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.
- Greet guests warmly and assist with check-in appointments and inquiries.
- Manage spa reservations through phone email and in-person requests.
- Provide detailed information about spa treatments services and promotions.
- Maintain accurate guest records and process payments efficiently.
- Ensure the reception area is clean organized and welcoming.
- Handle guest complaints and feedback professionally.
- Support spa team members with administrative tasks and scheduling.
- Monitor and maintain front desk supplies and inventory.
Qualifications :
- High school diploma or equivalent; certification in hospitality or customer service is a plus.
- Minimum of 2 years of experience in a receptionist or front desk role preferably in a spa or luxury hotel.
- Excellent communication and interpersonal skills.
- Proficiency in using reservation systems and Microsoft Office.
- Strong organizational and multitasking abilities.
- Fluency in English; additional languages such as Arabic Russian or Turkish are an advantage.
- Knowledge of spa services treatments and products.
- Experience in cash handling and POS systems.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dental
- Brand Marketing
- Litigation Paralegal
- Import
- Accident Investigation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
