About the Job:
This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. You are required to provide RCA and resolve L2 tickets for the customer issues & to provide solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to supportthe Day2 operations of the customer. The job requires for the individual to work in Shifts.
What will you do:
Manage the RHEL deployments
Identification of critical updates upgrades and validating such in the non-prod setup
Provide RCA and resolution for priority 1 & other important tickets
Health check for critical workload setups on RHEL
Enable all relevant security controls in RHEL as per info-security policies
Help in troubleshooting the production critical issues / Priority 1 tickets
Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads as per the SOE designed and best practices
Day to day operations/maintenance activities related to RHEL deployments
Creating short script for day to day operations
Managing Users quota & access on RHEL platform
Applying patches through Satellite
Provide Daily Report other reports as required
Create SOP
Work along with Various Client Stakeholders from Customer location
Work along with Red Hat Stakeholders including but not limited to Red Hat Support Account Team Consulting & Delivery team
What will you bring:
8 years of Linux or UNIX system administration experience
Bachelors degree or higher in computer science or other technical discipline or equivalent work experience
RH certification is preferred.
Good Troubleshooting skills for RHEL
L2 Support and Administration Experience for RHEL clusters
Has experience in working with Large customer setups
Preferred work experience for Indian customers
Experience in working at customer locations. This job is in Mumbai
Has excellent Communication skills to drive technical conversations with the customer.
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Required Experience:
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